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Thank you for taking the time to share your feedback about your experience with our company on Glassdoor. We take care to consider your concern and we appreciate all feedback as it helps us identify areas for improvement. As a functioning charity and not-for-profit, we make every effort to communicate upfront our salary ranges in line with our compensation philosophy and keeping internal equity for our employees. We are committed to equitable pay practices to ensure fairness for our internal team and in our market sector. We would not "low-ball" anyone, but have set our hiring range in alignment with our bands before we go to market for a role.
Our team is committed to evaluating candidates through a pre-determined interview process, and we evaluate candidates with the same interviewers, the same questions, and the same stages. We are deeply aware that interviewing best practices need to be in place to ensure a fair un-biased process, that evaluates candidates on skills, our CH values, and the impact/value-adds they would bring to the business and organization.
We hope that we can connect with you to better understand where this process broke down, and how we can communicate more clearly upfront to ensure a great candidate experience, regardless of the final outcome.