Capita Interview Questions | Glassdoor.co.in

Capita Interview Questions

Interviews at Capita

567 Interview Reviews

Experience

Experience
53%
21%
26%

Getting an Interview

Getting an Interview
52%
17%
14%
8
6
2
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Student Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied through college or university. I interviewed at Capita.

    Interview

    university secured interview by sending out cvs. Large group of students interviewed at different times throughout the day, by three people. Interview didn’t last too long and staff were very friendly.

    Interview Questions


  2.  

    Credit Manager Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Capita (London, England (UK)) in January 2020.

    Interview

    Applied through an Agency that was very slow and had to be chased up. Probably quite normal for many employers. I was surprised that the Agency was quite small and not very pro-active.

    Interview Questions

    • Go over you past experience   1 Answer
  3.  

    Customer Experience Advisor Interview

    Anonymous Interview Candidate in Leeds, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Capita (Leeds, England (UK)) in January 2020.

    Interview

    I applied. A day later I was offered a one way video interview on hire view. I wasn't able to do it straight away because I had tonsillitis and a chest infection. Whilst every day they sent an email and they called twice until I had done the interview. They knew that I was ill and still continued. I think this is pushy, is this how they treat their customers as well as their applicants? Do they spam them every day till they buy a service/product? Maybe it's some where I do not want to work after all. Their job description says "Our ‘ideal’ candidate could be super confident, or maybe slightly shy.".... If this truly was the case then why do they filter you out the process before they even meet you in person? They claim to understand that "Understanding that everyone has different needs." Well do they really think this or is this just another one of them contradictive claims?

    Interview Questions

    • Something along the lines of... Describe when you had received critical feedback? What did you do?   Answer Question

  4.  

    Senior Developer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    Attended L1 and L2 interview s. Both were scheduled on weekdays.
    L1 was quite thorough and good. However, L2 was quite casual. Interviewer very few questions most related skill set. Out of that only couple of were technical. When checked with HR about feedback, he said my profile got rejected based on technical grouds. Don't know how he judged.

    Interview Questions

    • How specific (.net core) technology choosen by architech for your project   1 Answer

  5. Helpful (1)  

    Corporate Receptionist Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Capita (London, England (UK)) in November 2019.

    Interview

    Interview with Building Manager and Front Office Manager. Building manager dressed in jeans and jumper. Did not introduced herself, no handshake. No eye contact throughout the interview. On the other side the Front Office Manager tried her best. At the end of the interview I was told at least twice that I would know about the outcome the same day. The building manager even joked around as how lucky I was that I would know the outcome the same day.... obviously it didn’t happen! And just to conclude the interview in a very professional manner, the building manager did not give hand shake nor did she say goodbye. Congratulations Capita, well done!

    Interview Questions


  6.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Capita.

    Interview

    Brief interview with multiple managers asking about previous experiences and skills why I left previous roles what attracted me to this one.it was a very relaxed environment and the interviewers were friendly

    Interview Questions


  7. Helpful (1)  

    Senior Financial Analyst Interview

    Anonymous Interview Candidate in Mumbai
    No Offer
    Neutral Experience
    Average Interview

    Interview

    1st round - 60 mins Aptitude test of english grammar.
    2nd round - Hr round
    3rd round - Manager round( which never happened. I was told I will be called next day, but they never called)

    Interview Questions

  8.  

    Pension Administrator Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Capita in October 2019.

    Interview

    Process was very easy. Did a video and telephone interview then a group interview. Very easy to understand what they were asking, and nice atmosphere. Didn’t feel too pressured.

    Interview Questions


  9.  

    Plusnet Technical Support Advisor Interview

    Anonymous Employee in Leeds, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Capita (Leeds, England (UK)).

    Interview

    Small telephone interview,
    Tell us about yourself, talk through your CV, how have you given great customer service?
    How much do you know about technological faults?
    Quite informal and easy.
    Group interview after the telephone interview,
    Short written test about technical support and group excersize

    Interview Questions

    • How do you copy and paste?
      How do you select a large piece of text?
      Listen to a call and rate it out of 10 on different aspects such as communication, problem identification, opening, closing, rapport, apology. Discuss with group to rate each aspect out of 10.   1 Answer

  10. Helpful (2)  

    Senior MIS Executive Interview

    Anonymous Interview Candidate in Pune
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Capita (Pune) in September 2019.

    Interview

    Firstly they took the Hr round and I cleared the same. Then they took the English test, this was alao cleared by me. Then they asked that there will be excel test and instead they took operational round. I gave all the accurate answers and was told to sit out and wait. After some time, a new hr came and asked me to leave for the day because I have not cleared the operational round.

    Here, I request you all that do not go to capita for interview and waste your time. The Hr's over there do not have any knowledge. They just waste our time. They need cheap labours who can work in 10 to 15 k.

    Bad experience.

    Interview Questions

    • All about excel vlookup hlookup and pivots   1 Answer

See What Capita Employees Are Saying

StarStarStarStarStar   Current Senior Software Engineer in Pune

Pros: “Good Company for experience professionals to grow and learn”“Good Company for experience professionals to grow and learn” – Full Review

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