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      CarMax

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      Business Office Associate Interview

      21 Jun 2012
      Anonymous interview candidate
      Greensboro, NC

      Other Business Office Associate interview reviews for CarMax

      Business Office Associate Interview

      14 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CarMax (Greensboro, NC) in May 2012

      Interview

      I was contacted a few days after completing an online application. The phone interview was brief and when I asked for the salary range I was told they do not discuss that until the in-person interview. When I arrived for that interview I was taken to a cubicle in the back office to complete an assessment and provided personal information to have my background check submitted. The assessment was a lot of questions about drug use, personality and workplace behavior. I interviewed with two different people, a Sales Manager and a Back Office Assistant Manager. I was not given the pay rate ($10/hourly) until the end of the interview process, which lasted 2 hours. Then I was told if I wanted to move forward I could take my drug test that same day and get a New Hire Orientation packet, start date, etc. Basically, it was a conditional offer. The staff was really nice and professional. They said I could have some time to think about it, because it would be a pay cut for me. I explained earlier that I was still employed. I called back a few days later to thank them for the opportunity, but declined. I was offered another position in my career field shortly afterwards. However, a few weeks later I received a letter in the mail stating "while your background is impressive, regrettably, we need to let you know we have decided to pursue another candidate." Since I verbally declined I did not see a point in sending that, but overall the experience was average.
      12

      I interviewed at CarMax

      Interview

      The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Business Office Associate Interview

      9 Mar 2025
      Anonymous interview candidate
      Hillside, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025

      Interview

      You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.

      Interview questions [1]

      Question 1

      How did you respond to difficult customers?
      Answer question

      Business Office Associate Interview

      3 Oct 2024
      Anonymous employee
      Roseville, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CarMax (Roseville, CA)

      Interview

      There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.

      Interview questions [1]

      Question 1

      Give me an example of your best customer service.
      Answer question