Citi Interview Questions in Cincinnati, OH | Glassdoor.co.in

Citi Interview Questions in Cincinnati, OH

Interviews at Citi

35 Interview Reviews

Experience

Experience
68%
23%
9%

Getting an Interview

Getting an Interview
73%
15%
9%
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Process Analyst Interview

    Anonymous Employee in Cincinnati, OH (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Citi (Cincinnati, OH (US)).

    Interview

    Simple questions about finance, but a long Excel test to ensure you know how to do spreadsheets. Formulas, Hlookup Vlookup, conditional formatting, tieing sheets together, how to link a database to an excel sheet, averaging/adding/subtracting/dividing formulas, If statements


  2.  

    Assistant Vice President Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Citi (Florence, KY (US)) in November 2018.

    Interview

    In a conference room or over the phone usually and usually with 1 to 2 hiring managers. Questions are all very situational, tell me a time when. STAR format. Every interview is the same!

    Interview Questions

    • Tell me a time when you were forced to admit failure and how did you do it and how did it make you feel   2 Answers
  3. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Citi (Florence, KY (US)) in October 2018.

    Interview

    The interview was very short, sweet, and to the point! Just basic customer service questions. “Tell me a time when” question style. Since I answered those questions really easy they said they would skip the “mock call” but usually they would make you act like you are speaking to a client on the phone.

    Interview Questions

    • What did you do in a time where the customer was not happy with the outcome of something?   Answer Question

  4.  

    Billing Dispute Expert Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Citi (Florence, KY (US)) in September 2018.

    Interview

    It was a very laid back interview. They made it where you felt equal, there was no intimidation. They were super nice and helpful. The interview last about 30 minutes

    Interview Questions


  5.  

    2019 Graduate - Customer Products and Services Interview

    Anonymous Employee in Melbourne, KY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citi (Melbourne, KY (US)) in May 2018.

    Interview

    Initial video screen was normal. Had a assessment day after. Group assessment was nothing different to other companies, just want to see how you interact with others. Lot of waiting around before 2V1 interviews. Very quick and they just kept firing the questions and not very interactive. Straight forward behaviour questions and motivation for working for NAB. There is also a 3min presentation you need to prepare for the interview. They email you the topics a few days before hand. There was a external HR hired for the day that was very unprofessional, and putting people down between the rounds. He actually targeted individuals and pointed out things they did wrong. Non- constructive and his presence was unnecessary really.

    Interview Questions


  6. Helpful (1)  

    Credit Analyst Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Citi (Florence, KY (US)).

    Interview

    Easy basic questions were asked normal interviewing phone one on one then offer on spot . Depending on demand in the department of applying for if you are qualified you could walk out with a job and benefits on day one

    Interview Questions

    • Tell me about a time you went above and beyond   1 Answer

  7.  

    Customer Service Associate Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Citi (Florence, KY (US)) in November 2017.

    Interview

    A bit intimidating but i made it through. Basic to some complex & sophisticated questioning. They asked some stuff i have never beem asked before but if you have common sense and be honest, you will be just fine answering the questions. Warning though- you WILL have to show proof of a Highschool diploma or GED in which inwas not aware of. Which is why i didn't get to start- i had my ged certificate elsewhere out of town with my grandmother who possibly have lost it more than likely by now. But asking for proof of my educational background was entirely knew for me as this was the only company that have asked me for proof of thisz”. I thinkthis is bery unnecessary and it slowed down the hiring process for me VERY MUCH. Never again

    Interview Questions

    • Name a time i went out of my way to help a customer   1 Answer
  8. Helpful (8)  

    Customer Service Representative Interview

    Anonymous Employee in Cincinnati, OH (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Citi (Cincinnati, OH (US)).

    Interview

    My phone interview is today. Any suggestions? I am quite nervous and need any recommendations before noon. Getting this job eod make all the difference.. Right now I am at a dead end job working horrible hours.

    Interview Questions

    • Tell me something about yourself.   2 Answers

  9.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Florence, KY (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Citi (Florence, KY (US)) in October 2016.

    Interview

    Lengthy with lots of situational questions. The interviewer had his cell phone going off for the first 5 minutes of my interview before he put it on silent. The phone interview was the first step, and that was pretty easy. The phone interviewer gave very useful hints for the in person interview. Practice situational questions before you go in for the in person, lots of them.

    Interview Questions

    • Name a time when you had to deal with a difficult customer and how you handled it.   Answer Question

  10. Helpful (27)  

    Customer Service Representative Interview

    Anonymous Employee in Florence, KY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Citi (Florence, KY (US)) in August 2016.

    Interview

    Applied on Friday morning and got an invitation to do a phone interview that evening. Scheduled the phone interview for Monday and that was about 10-15 min...but they were 30 min late. Anywho, that went well and I was scheduled for an interview today. Lasted about 2 hours and after they had me meet with HR who formally offered me the job contingent on a good background check and drug test.

    Interview Questions

    • Tell me about a time you had to make a quick decision that might not have been best...how did you fix the issue and what did you learn?   Answer Question

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