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Citizens Bank Branch Manager Interview Questions

Interviews at Citizens Bank

20 Interview Reviews

Experience

Experience
45%
33%
22%

Getting an Interview

Getting an Interview
51%
25%
12%
6
6

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

 

Branch Manager Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview

Application

The process took 4 weeks. I interviewed at Citizens Bank.

Interview

I applied online and within a week was contacted by a recruiter. We spoke within a few days and at the end of conversation she said that she wanted me to speak with the Regional Manager.
We set that interview up and I met with the RM which was a pretty standard yet somewhat dry interview. He then at the end said that he wanted to have me speak with another RM since I was external.
The third interview was set for the following week and although she forgot to call me at the scheduled time, she realized later on in the day and gave me a call. It barely lasted 15 minutes.
I then received a phone call from someone wanting to set up a interview with the Sales Manager for the state. We determined a time the following week and met for 45 minutes.
During that time I never felt like I was able to speak with him and he seemed to be asking many questions about my previous 3 interviews and what that process was like. He barely asked me any leadership or management questions. At the end of the conversation he said someone would let me know by end of week and that he needed to ensure that it was a "fit".
I never heard back and am disappointed that it took 4 interviews over the span of 4 weeks to come to this outcome.
I also came to learn that they randomly post openings but don't necessarily have them open-
Kinda shady?

Interview Questions

  • How would you manage someone who was hitting their goals yet you wanted to see more results from them?   Answer Question

Other Interview Reviews for Citizens Bank

  1.  

    Branch Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at Citizens Bank in March 2016.

    Interview

    Applied through a referral and was contacted by a recruiter. Phone interview took about 30 minutes and was then contacted by the are district manager. Process took about two weeks.

    Interview Questions

    • How would you continue to motivate an employee already hitting goals?   Answer Question

  2. Helpful (1)  

    Branch Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Citizens Bank in February 2016.

    Interview

    I was referred by a friend and met with the regional manager. It was a relaxed interview where they described the position and I reviewed my background. We discuss the strengths and challenges and how I'd be able to impact both. I was then scheduled to meet another regional mgr. a week later. About a week later HR called and offered me the position. The process was smooth.

    Interview Questions

    • Tell me about your experience in team building.   1 Answer
  3. Helpful (3)  

    Branch Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Citizens Bank.

    Interview

    Quick Interview process. Background checks including credit. Will meet with Regional Manager. There will be 1 meeting. Interview will be about 45 minutes to 1 hour long. You will be have to apply online and an HR representative will call you to set up the meeting. Hr representative will take some time to ask you questions before your face to face meeting with the regional manager.

    Interview Questions

    • You will be asked all different questions, mostly about sales. You will have to answer leadership questions. They will want people that want to get out of the branch to grow the revenue for the branch and also somebody that can lead and teach their team. You will be judged on your appearance. So have no tattoos present or piercings.   Answer Question

    Negotiation

    They will ask you how much you would like to make, but they will have a number in mind. I did not negotiate my salary. I was okay with the range.


  4.  

    Branch Manager Interview

    Anonymous Employee in Akron, OH (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Citizens Bank (Akron, OH (US)) in January 2010.

    Interview

    the hiring process was extremely drawn out, but professional in appearance. The interview process was vague and even misleading as to the role being offered.

    Interview Questions

    • I can't say there were any difficult or unexpected questions. Perhaps if there were I might have had a better idea of what I could expect once hired.   Answer Question

    Negotiation

    In a tough job market there is little room for negotiation. They promise the opportunity to achieve income goals through quarterly bonuses, but there are so many factors out of your control that bonuses are rare and based more on luck than diligence.


  5.  

    Branch Manager Interview

    Anonymous Interview Candidate in Boston, MA (US)
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 4+ weeks. I interviewed at Citizens Bank (Boston, MA (US)) in February 2013.

    Interview

    Abrupt

    Interview Questions

    Reasons for Declining

    decided to stay where I am


  6.  

    Branch Manager Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Citizens Bank.

    Interview

    I was lied to about the job. The job descriptions change quarter after quarter.

    Interview Questions

    Negotiation

    The negotiations took about 3 weeks. They move at a snails pace. RM's fault.


  7.  

    Branch Manager Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Did a phone interview. Then I was invited to to a face to face interview with a regional manager. After that I was offered a job within a week.

    Interview Questions

  8.  

    Branch Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Interview

    You must first post on the company career web site. After being screened by HR you will have an interview with the Regional Manager.

    Interview Questions

    • Describe to me a weakness you feel you bring to the workplace..   Answer Question

  9. Helpful (1)  

    Branch Manager Interview

    Anonymous Interview Candidate in Springfield, MA (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Citizens Bank (Springfield, MA (US)) in March 2009.

    Interview

    Interviewer was very interested in sharing his own background with me. Also told me that he was pretty sure that they were going to promote from within, but had to explore the "other options" as well. I appreciated hearing that after a 1 1/2 hr drive to his office.

    Interview Questions

    • Asked why I was interested when I was obviously overqualified.   1 Answer

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