Citizens Bank Interview Questions | Glassdoor.co.in

Citizens Bank Interview Questions

Interviews at Citizens Bank

415 Interview Reviews

Experience

Experience
57%
24%
19%

Getting an Interview

Getting an Interview
60%
13%
10%
7
6
2
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Assistant Branch Manager Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Citizens Bank (Boston, MA (US)) in June 2015.

    Interview

    Long interview but nothing different from other interviews. Classic questions and scenarios. The interviewer was very nice. We ended up having a conversation about hobbies and experiences in previous jobs. Be yourself, that's my best advice.

    Interview Questions


  2. Helpful (2)  

    Assistant Branch Manager Interview

    Anonymous Employee in East Weymouth, MA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Citizens Bank (East Weymouth, MA (US)) in August 2012.

    Interview

    Most positions in Citizens Retail requires both cash handling and sales and customer service experience. Interview is based on these skills. Interview is conducted either by Branch Manger or Regional Manager. If you are applying for Assistant Manger position then questions will be asked about management skills. Overall the main focus is on Customer Service. As long as you are good at building and deepening client-relationship other skills can be trained.

    Interview Questions

  3.  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience

    Application

    The process took 4+ weeks. I interviewed at Citizens Bank.

    Interview

    The talent manager that call me was very nice she ask me basic cuestions about management. And got and branch manager to call m for another interview

    The interview was terrible the guy talked about the company how bad the company is and all the job the he has to do. instead of putting the positive of the company on the table. He made me feel like the company don't appreciate their associates. He was rude trust me is not what you think.

    Interview Questions

    Reasons for Declining

    Not for me a branch is e very bad place to work. You will regret it.


  4. Helpful (1)  

    Assistant Branch Manager - Instore Interview

    Anonymous Interview Candidate in Albany, NY (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Citizens Bank (Albany, NY (US)) in September 2009.

    Interview

    Completed an online application, got a call within a couple of days. Recruiter hadd scheduled a second interview.

    Interview Questions


  5. Helpful (2)  

    Assistant Branch Manager - Instore Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citizens Bank (Boston, MA (US)) in March 2008.

    Interview

    I was interviewed by Citizens Bank recruiting department via phone. 2nd interview took place in Quincy with the Regional Manager and 3rd interview took place with Branch Manager. Staff was friendly but Management abuse his power by intimidating hourly employees

    Interview Questions

    • What are your strength and weakness

      Tell me about a time when you had a disturb employee and how you handle the situation   1 Answer
    • Tell me a little about yourself   2 Answers

    Negotiation

    Do not accept the 1st offer. They will negotiate


  6.  

    Accepted Offer

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Citizens Bank.

    Interview

    takes a month or so due to fingerprinting, mostly there are 2 interviews sometimes 3, they often have job fairs, stop by any branch and ask when the next one is. You can apply on line.

    Interview Questions


  7.  

    Assistant Branch Manager - Instore Interview

    Anonymous Employee in Philadelphia, PA (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at Citizens Bank (Philadelphia, PA (US)) in August 2011.

    Interview

    ONline application with assessment - went to employment open house at a branch for initial face to face interview. Then interviewed with Branch manager where I was being placed. After the offer I had to go for fingerprints and FBI background check... took a few weeks to come back. Had to resister with MNLS and I was surprised that I was not drug tested. However, more recently they have been drug testing.

    Interview Questions

  8.  

    Assistant Branch Manager II Interview

    Anonymous Interview Candidate in Somerville, MA (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Citizens Bank (Somerville, MA (US)) in August 2011.

    Interview

    Received a call from the Branch manager and went to a 1:1 interview the next day. The manager was very professional and friendly, asked questions about my background, education and a number of specific questions like "What would you do if in the middle of a term you realize that are not going to reach the sales target at the end of the period?"

    Interview Questions

    • How would you encourage employees to better perform on sales?   1 Answer

  9.  

    Intern Interview

    Anonymous Interview Candidate in Providence, RI (US)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Citizens Bank (Providence, RI (US)) in October 2015.

    Interview

    Very behavioral. Easy interview. Was called by HR department where they asked very basic questions. Similar to what my past experiences were and how they helped put me where I am today. Then brought into the office and sat with one manager for an hour who asked me about my experience. Nothing technical in the interview.

    Interview Questions


  10.  

    Intern Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Citizens Bank (Boston, MA (US)) in February 2017.

    Interview

    Applied through campus portal. Was selected for phone screen - 2 on 1 with alumni from my school. Offered superday, three hours in the afternoon, although I think there was a morning one as well. Mostly 2 on 1 behavioral interviews to determine fit with group. Extended offer within two days.

    Interview Questions


See What Citizens Bank Employees Are Saying

Love it

StarStarStarStarStar   Current Anonymous Employee in Bridgeport, CT (US)

Pros: “Community involvement. Citizens truly cares about its employees.Senior leadership are great role model to living our credo. Citizens always looking to improve our systems to make it...”“Community involvement. Citizens truly cares about its employees.Senior leadership are great role model to living our credo. Citizens always looking to improve our systems to make it easier for our colleagues & customers.” – Full Review

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