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Concentrix CSR Interview Questions

Interviews at Concentrix

10 Interview Reviews

Experience

Experience
60%
40%
0%

Getting an Interview

Getting an Interview
56%
22%
22%

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy

Helpful (18)  

CSR Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied through an employee referral. I interviewed at Concentrix.

Interview

Interview process was fairly easy. Did computer assessment, talked to recruiter, offered the job on the spot. Not many actual interview questions were asked, just availability and hours wanted too

Interview Questions

Other Interview Reviews for Concentrix

  1.  

    CSR Interview

    Anonymous Employee in Jacksonville, FL (US)
    Accepted Offer
    Neutral Experience

    Application

    The process took a week. I interviewed at Concentrix (Jacksonville, FL (US)) in January 2018.

    Interview

    Easy process. Go in lady interviewed me asked me a few questions made me take a typing test. Test not fail or pass. Anybody gets hired. You will get the job


  2.  

    CSR Interview

    Anonymous Employee in Warren, MI (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Concentrix (Warren, MI (US)) in May 2017.

    Interview

    2 computer test were given.
    You're paired with a current employee for 15 mins to listen in on their calls.
    Group Interview (2 applicants) one interviewer. Who goes back and forth asking questions.
    Drug test on site! (Mouth swab)
    Told when training starts and that some one would notify me by email to confirm.

    Interview Questions

  3. Helpful (1)  

    C S R Interview

    Anonymous Employee in Melbourne (Australia)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Concentrix (Melbourne (Australia)) in April 2020.

    Interview

    Hired within 3 hours of submitting my application. Easy online process. No face to face interview for this role. Only phone contact and video interview. Relaxed and friendly Operations Manager/s and staff.

    Interview Questions


  4.  

    CSR Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Concentrix.

    Interview

    1.Multiple Tests (Basic Computer, Grammar, Vocabulary, Listening and Accent skills etc)
    2. HR round with basic interview questions. ( Why apply to this role; What are your views on customer service; are you flexible with work schedules; etc)
    3. Background and criminal check

    Interview Questions


  5.  

    CSR Interview

    Anonymous Interview Candidate in Manila, Manila (Philippines)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Concentrix (Manila, Manila (Philippines)).

    Interview

    Walked in on their office in UP Ayala Techno Hub. They have a systematic hiring process. You will first answer a personal data sheet on their computers then wait for your name to be called for the interview

    Interview Questions


  6.  

    CSR Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Concentrix in April 2019.

    Interview

    First round is Face to face followed by online assessment and typing test.

    They will also ask about shift availability.

    Once all these rounds are completed based on next batch availability they give offer.

    Interview Questions


  7.  

    CSR Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Concentrix.

    Interview

    For the initial interview you will be interviewed by group.
    If you passed the initial you will be answering an exam about depending if you are applying for voice or non voice.

    Interview Questions

  8.  

    CSR Interview

    Anonymous Interview Candidate in Mactan, Lapu-Lapu (Philippines)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Concentrix (Mactan, Lapu-Lapu (Philippines)) in April 2018.

    Interview

    I was very accommodating and the interviewer is very welcoming.
    The atmosphere was great and the flow is very organize as well. It also has a great working environment and staff. The questions are very answerable and they try to make things as simple and clear they even suggested tips for the employment.

    Interview Questions


  9.  

    CSR Interview

    Anonymous Interview Candidate in Auckland, Auckland (New Zealand)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Concentrix (Auckland, Auckland (New Zealand)) in March 2018.

    Interview

    There are about a total of 15 situation questions. Everything went smoothly, however, I do not receive any offer after 2 days. There is also another role play. We need to answer the phone like in a real call centre. The situation was provided to us 5 mintues prior to the role play.

    Interview Questions


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