Concentrix Call Center Representative Interview Questions | Glassdoor.co.in

Concentrix Call Center Representative Interview Questions

Interviews at Concentrix

5 Interview Reviews

Experience

Experience
20%
40%
40%

Getting an Interview

Getting an Interview
60%
40%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

Helpful (4)  

Call Center Representative Interview

Anonymous Interview Candidate in Macon, GA (US)
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at Concentrix (Macon, GA (US)) in September 2016.

Interview

3 different interviews online and over the phone. Last call i was told that the hiring team would contact me with my hours and i never heard back from them

Interview Questions

  • What Interest you in being a call center representative?   Answer Question

Other Interview Reviews for Concentrix

  1. Helpful (3)  

    Call Center Representative Interview

    Anonymous Employee in Tempe, AZ (US)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Concentrix (Tempe, AZ (US)) in April 2015.

    Interview

    1 interview with a supervisor and they just ask you how you would handle a call center environment. Depending on the account they will ask specific questions abiut that company.

    Interview Questions


  2.  

    Call Center Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Concentrix in December 2014.

    Interview

    It was standardized with a list of questions, not very personal. I feel the interviewer was rush into finishing the process instead discussing the details with me. Also, when I asked about benefit and possible promotion chances, the answer was not positive or encouraging.

    Interview Questions

    • Describe one previous incident when encounter conflict with your clients.   Answer Question
  3.  

    Call Center Representative Interview

    Anonymous Employee in Newcastle upon Tyne, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Concentrix (Newcastle upon Tyne, England (UK)).

    Interview

    First applied through indeed and submitted my CV, did a telephone interview, got asked to come for an interview. Had a 1:1 interview with the manager and then did 2 tests, 1 was an IT test and the other was a customer service test. Got a call that same day to say i had got the job and when could i start.

    Interview Questions


  4.  

    Call Center Representative Interview

    Anonymous Employee in Cairo (Egypt)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Concentrix (Cairo (Egypt)) in March 2019.

    Interview

    Asked for ur experience and if u commit for work for 6 months
    And then asked what is ur expectation salary?
    Asked about how handling customers
    After that they made type skills after English test

    Interview Questions

    • What is your expecting salary?   1 Answer

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