Concentrix Call Center Representative Interview Questions | Glassdoor.co.in

Concentrix Call Center Representative Interview Questions

3 Interview Reviews

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Call Center Representative Interview

Anonymous Interview Candidate
Declined Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Concentrix in December 2014.

Interview

It was standardized with a list of questions, not very personal. I feel the interviewer was rush into finishing the process instead discussing the details with me. Also, when I asked about benefit and possible promotion chances, the answer was not positive or encouraging.

Interview Questions

  • Describe one previous incident when encounter conflict with your clients.   Answer Question

Other Interview Reviews for Concentrix

  1. Helpful (3)  

    Call Center Representative Interview

    Anonymous Employee in Tempe, AZ (US)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Concentrix (Tempe, AZ (US)) in April 2015.

    Interview

    1 interview with a supervisor and they just ask you how you would handle a call center environment. Depending on the account they will ask specific questions abiut that company.

    Interview Questions


  2. Helpful (4)  

    Call Center Representative Interview

    Anonymous Interview Candidate in Macon, GA (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Concentrix (Macon, GA (US)) in September 2016.

    Interview

    3 different interviews online and over the phone. Last call i was told that the hiring team would contact me with my hours and i never heard back from them

    Interview Questions

    • What Interest you in being a call center representative?   Answer Question
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