Dell Technologies Enterprise Technical Support Senior Analyst Interview Questions | Glassdoor.co.in

Dell Technologies Enterprise Technical Support Senior Analyst Interview Questions

14 Interview Reviews

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Enterprise Technical Support Senior Analyst Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through college or university. The process took 7+ weeks. I interviewed at Dell Technologies.

Interview

It was an walk-in interview where they asked very simple technical questions. After 3 weeks I got a call and they scheduled a technical interview on site. The interview consists of around 20 questions.

Interview Questions

  • How to fix a corrupted virtual disk in ESXi?   1 Answer

Other Interview Reviews for Dell Technologies

  1.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in Oklahoma City, OK (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Dell Technologies (Oklahoma City, OK (US)).

    Interview

    I initially applied online and did not hear anything back until 6 months later I got a phone call to setup an interview. Their interviews typically consist of the direct manager you would be working under along with their technical team lead. They'll ask you a series of situational questions ("Give me and example of when..."), so be sure to have plenty of good examples thought of beforehand. The more specific you are about your story, the better. In your answers, they're looking for the Issue, what actions you took and your thought process for those actions along with what the resolution was. Then the team lead will ask you a series of technical questions relating to your position.

    Interview Questions

    • Why are manhole covers round?   1 Answer

    Negotiation

    I didn't try to negotiate, I was happy with the offer.


  2.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Dell Technologies.

    Interview

    Its very technical and to the point. They will ask alt about the company . and also about there latest products, You should know what there latest products are and what new products are they planning to launch in the market

    Interview Questions

    • best dell laptop u have used . What to do if laptop does not boot   1 Answer
  3.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in Oklahoma City, OK (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Dell Technologies (Oklahoma City, OK (US)) in January 2015.

    Interview

    It was a very easy process. Spoke to management in person was told to suit resume online. Interviewed once in person with 3 people present. They asked about different system models and what I knew about the company. Also asked what I would do in certain situations. Offer came about a week later.

    Interview Questions

    • Can you describe the difference between system x and system y?   1 Answer

  4. Helpful (1)  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Dell Technologies (New York, NY (US)) in March 2013.

    Interview

    I was interviewed over the phone by a Senior HR rep and afterwards I was then interviewed by a technical member of the Staff. He asked me a few technical questions that were pretty easy.

    Interview Questions

    • How much customer experience do I have in the field of technology?   1 Answer

  5.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Interview Candidate in Oklahoma City, OK (US)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Dell Technologies (Oklahoma City, OK (US)) in December 2015.

    Interview

    The process took 2 weeks. I interviewed at Dell (Oklahoma City, OK) in Dec 2015.The interview process went very well for me. My recruiter was very friendly, informative and helpful in terms of getting me any further information needed and any references.

    Interview Questions

    • Some basic questions about hardware of PC and troubleshooting.   Answer Question

  6.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in Edina, MN (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Dell Technologies (Edina, MN (US)) in April 2013.

    Interview

    Tech screening was a good evaluation of technical skills and feeling out the person.
    Tech screening went over networking / CCNA basics. Questions were very fair.
    Manger interview was fairly straightforward with no surprises and very open.

    Interview Questions

    • Have you ever had to tell a customer no and how did you handle the situation?   1 Answer

    Negotiation

    Being my first job and the offer I got, I felt it was adequate at the time.


  7. Helpful (5)  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1+ week. I interviewed at Dell Technologies in May 2014.

    Interview

    Three different interviews on the phone in the following order (three different days):
    1) HR's interview (job, salary, package);
    2) Technical Interview;
    3) Management Interview (personal interview).
    The overall process was subject to a pre-employment screening process (very thorough) made by an independent company.

    Interview Questions

    • Technical Questions related with: RAID, TCP/UDP, Troubleshooting scenarios (e.g. Virtualised environment).   Answer Question

    Negotiation

    There was no negotiation.

  8. Helpful (2)  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Dell Technologies (Dublin, Co. Dublin (Ireland)) in January 2011.

    Interview

    Technical test was easy. Interview was boring, standard behavioral questions that everyone dreads. Technical questions of the test were irrelevant to the actual job, but in my experience this is the case for many jobs nowadays.

    Interview Questions


  9.  

    Enterprise Technical Support Senior Analyst Interview

    Anonymous Employee in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Dell Technologies (Sydney (Australia)) in June 2012.

    Interview

    You would be asked a series of questions, which cover your technical skill and your ability to respond to high severity situations. Don't put anything on your resume which you don't know, because you would definitely be asked questions about your knowledge and skills.

    Interview Questions

    • - What is RAID?
      - What is a RAID 5?
      - How do you troubleshoot a Windows BSOD?
      - How do you troubleshoot a PSOD in ESXi?
      - You get a call from the customer from large organisation, reporting that their server is down and 1000 users are affected. How would you respond and what would you do?   1 Answer

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