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Dell Technologies Tech Support Interview Questions

13 Interview Reviews

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Tech Support Interview

Anonymous Interview Candidate in Austin, TX (US)
No Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 4 days. I interviewed at Dell Technologies (Austin, TX (US)).

Interview

Emails to answer employability status, scheduled in person w 2 guys They wont be sending out offers for another week at end of month. I interviewed beginning of month. Never fun waiting

Interview Questions

  • If you were at a theme park w friends, how wd you decide what to do first and what would you want to do? 2) what are the components of a processor and or pc?3) what is RAID? Random array of indp discs 4) tell me about a time your boss underestimated you. Also when someone did not give you credit for a job wlel done 5) tell me about a time you did something above and beyond and were not recognized. How would you have been recognized if so? To close I wrote a mock response email to a client whose case had finally been closed after several weeks.   Answer Question

Other Interview Reviews for Dell Technologies

  1.  

    Tech Support Interview

    Anonymous Interview Candidate in Oklahoma City, OK (US)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Dell Technologies (Oklahoma City, OK (US)) in September 2017.

    Interview

    a lot of questions about how to fix computer issues. they told me they'd tell me in a week if I got the job but they never reached out. I reached out to see what was going on and still never heard back.

    Interview Questions

    • Asked me about a certain coding issue   1 Answer

  2.  

    Tech Support Interview

    Anonymous Employee in Oklahoma City, OK (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 days. I interviewed at Dell Technologies (Oklahoma City, OK (US)) in April 2015.

    Interview

    Started with an over the phone technical quiz. Once I had passed that quiz, I was then invited in for an interview. I was supposed to be interviewed by the manager, however he was unavailable and I was interviewed by high level techs. So, I was actually interviewed by my potential new coworkers. This was a welcome difference as I was able to learn more directly about the work environment.

    Interview Questions

    • How would you respond to an Irate customer who called in and demanded to speak to your manager?   1 Answer
  3.  

    Tech Support Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    I had to go through 3rd party hiring company. Looked promising until the hours of availability were discussed. I wasn't available freely for the time commitment. Questions weren't difficult


  4.  

    Tech Support Interview

    Anonymous Interview Candidate in Nashville, TN (US)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Dell Technologies (Nashville, TN (US)) in August 2009.

    Interview

    Asked a series of hardware and Windows related questions to verify cantidate competance before hiring and sending candidate to Nashville campus for training.

    Interview Questions


  5. Helpful (1)  

    Tech Support Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Dell Technologies in July 2018.

    Interview

    Phone screen, then onsite interview plus tests, group interview and role play. Questions about company and past experience with teams. Very technical phone interview questions about the workings of a computer + discrete mathematical questions

    Interview Questions


  6.  

    Tech Support Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Dell Technologies (Hyderabad) in October 2017.

    Interview

    I applied through the online portal
    and after a week I got an interview call letter from Dell

    1st round will be Jam and 2nd round will be voice process 3rd will be HR

    Interview Questions


  7. Helpful (1)  

    Tech Support Interview

    Anonymous Employee in Bengaluru
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Dell Technologies (Bengaluru).

    Interview

    Quite straight forward. They look for employees who have some basic knowledge and not great knowledge. If you dont know something just say so, and also mention that you are willing to learn and will catch up fast.

    Interview Questions

    • Computer hardware related questions   1 Answer

    Dell Technologies Response

    26 Feb 2018 – candidate and employee experience team

    Thank you for reviewing us.

  8. Helpful (4)  

    Tech Support Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Dell Technologies (Hyderabad) in November 2016.

    Interview

    I interview at Dell International services, Hyderabad. First round was JAM session, The second one was HR round where you'll be asked about your previous experience. The third one was Versant round and the final operation manager round.

    Interview Questions


  9.  

    Tech Support Interview

    Anonymous Employee in Bengaluru
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Dell Technologies (Bengaluru) in November 2014.

    Interview

    The manager was the most amicable person I ever met. He was straight to point and I was prepared. The interview process was extremely friendly, the manager was always to the point.

    Interview Questions


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