I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in Jan 2013
Interview
I applied online, and was interviewed twice by phone for the Portugues LOD position. I think Delta hires ASTA to do the interviewing until the F2F interview in Atlanta. I wasn't really prepared for the star question format, and I think that possibly many good candidates don't make it through the screening process for this reason. I now see that all you need to do is google, the Star format, rehearse well, and you will ace these online interviews, so next time around I will be ready.
Interview questions [1]
Question 1
What would you do if another employee was workinging slower than normal
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?