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      Dillard's

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      Customer Service Interview

      27 Apr 2013
      Anonymous interview candidate
      Pensacola, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. I interviewed at Dillard's (Pensacola, FL)

      Interview

      I was told of a soon to be open position by someone who already works for Dillard's. The person who told me about the position spoke to the hiring manager about 30 minutes before the following, and was told I could come down and apply. I went in and filled out their application on their computer (took about 15 minutes, typical job personality questions and job history). When I finished, the application told me to call a number on the phone next to the computer and ask for someone to come down and talk to me. I called and was told I would have to wait thirty minutes as there were no managers (there actually was a manager there, I saw her walk in earlier and although I didn't realize she was a manager at first, she was the one I spoke to after waiting 30 minutes). So I waited 30 minutes and called back, and the person on the other line told me that she would try to send someone down. Twenty minutes later, someone rushes out and simply asks for my name, without greeting me or anything. I told her and she went to print my application (which took about 5 minutes). We went into a conference room and she started "looking over" my application. She said, "Blah, blah, blah..." while she skimmed over it. When I told her that I was referred for a specific position, she went to get the manager for that area (who was the lady I saw walking in earlier). The new manager then realized the application the other manager had printed wasn't even mine, it was for someone named "Jorge" (I'm a girl and my name sounds nothing like that, how could she mess that up?). She printed the right application and brought me to her office. We sat down and she essentially told me that she wouldn't be hiring for the position and would likely just transfer someone from another department. She didn't ask me any questions and just dismissed me. Overall, it was the most unprofessional experience I have ever had. Considering the reviews from the people who do work for Dillard's, I can imagine it is a terrible place to work.
      2

      Other Customer Service interview reviews for Dillard's

      Customer Service Interview

      28 Jun 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Dillard's

      Interview

      Fill out application online and wait until the phone call to request an interview. Interview onsite. You are asked standard retail job interview questions. You will receive a follow up contact about employment,

      Interview questions [1]

      Question 1

      Have you worked in retail?
      Answer question

      Customer Service Interview

      4 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Dillard's

      Interview

      Good fun energy nice ppl great management skills friendly environment great customers at the location I worked at in Atlanta ga fast interview quick return callback I would definitely recommend it for anyone pursuing at career like this

      Interview questions [1]

      Question 1

      When can you start working
      Answer question

      Customer Service Interview

      8 Nov 2023
      Anonymous employee
      Paradise Valley, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Dillard's (Paradise Valley, AZ)

      Interview

      Quick and easy. Sat, waiting, met with two different managers same day. They both seemed semi rushed and didn’t seem to care too much about my answer but were kind and respectful.

      Interview questions [1]

      Question 1

      Really basic and typical. I did not prepare and was able to BS easily
      Answer question

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