EXL Service Senior Customer Services Representative Interview Questions | Glassdoor.co.in

EXL Service Senior Customer Services Representative Interview Questions

Updated 11 May 2019
4 Interview Reviews

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Senior Customer Services Representative Interview

Anonymous Employee in Pune
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied through an employee referral. The process took 1+ week. I interviewed at EXL Service (Pune) in September 2009.

Interview

Waiting period is too long..HR execs always spend time i cafetaria for hours and come late to take interviews.

Interview Questions

Negotiation

No Nogotiation.

Other Interview Reviews for EXL Service

  1.  

    Senior Customer Services Representative Interview

    Anonymous Employee in New Delhi
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at EXL Service (New Delhi) in August 2008.

    Interview

    lengthy process

    Interview Questions


  2.  

    Senior Customer Services Representative Interview

    Anonymous Employee in Greater Noida
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3+ weeks. I interviewed at EXL Service (Greater Noida) in September 2012.

    Interview

    Hiring process is very tough and very heavily as per according to time

    Interview Questions

  3.  

    Senior Customer Service Representative Interview

    Anonymous Employee in New Delhi
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at EXL Service (New Delhi) in January 2015.

    Interview

    3 Step process. HR Round, VNA and Operations. VNA is the deciding factor for salary and selection. HR round is just for formality most of the times, main action begins with VNA where you are judged on your spoken skills

    Interview Questions


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