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EXL Service Senior Customer Services Representative Interview Questions

Interviews at EXL Service

4 Interview Reviews

Experience

Experience
50%
50%
0%

Getting an Interview

Getting an Interview
50%
25%
25%

Difficulty

3.0
Average

Difficulty

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Average
Easy

 

Senior Customer Service Representative Interview

Anonymous Employee in New Delhi
Accepted Offer
Neutral Experience
Average Interview

Application

I applied through a staffing agency. The process took 1 day. I interviewed at EXL Service (New Delhi) in January 2015.

Interview

3 Step process. HR Round, VNA and Operations. VNA is the deciding factor for salary and selection. HR round is just for formality most of the times, main action begins with VNA where you are judged on your spoken skills

Interview Questions

Other Interview Reviews for EXL Service

  1.  

    Senior Customer Services Representative Interview

    Anonymous Employee in Greater Noida
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3+ weeks. I interviewed at EXL Service (Greater Noida) in September 2012.

    Interview

    Hiring process is very tough and very heavily as per according to time

    Interview Questions


  2.  

    Senior Customer Services Representative Interview

    Anonymous Employee in Pune
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at EXL Service (Pune) in September 2009.

    Interview

    Waiting period is too long..HR execs always spend time i cafetaria for hours and come late to take interviews.

    Interview Questions

    Negotiation

    No Nogotiation.

  3.  

    Senior Customer Services Representative Interview

    Anonymous Employee in New Delhi
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at EXL Service (New Delhi) in August 2008.

    Interview

    lengthy process

    Interview Questions


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