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      Virtual Call Center Representative/Work At Home Interview

      21 Dec 2014
      Anonymous interview candidate
      Southfield, MI
      No offer

      Application

      I applied online. The process took 5 days. I interviewed at Foundever (Southfield, MI) in Dec 2014

      Interview

      Applied for the work at home call center position through online job posting. Received a request via email from ZipRecruiter to click on the provided direct link to apply for this position at sitel.com. The application involves answering general information, answering which job environments you may be willing to work as a at home call center representative. Expect to answer some role play customer service situations in the application responding back of course in a pretend email. I was surprised i never made it through to the live interview process. If you are turned down and you have 3 + years in a call center environment Sitel will probably not pay you what you are worth at a work at home position. Even work at home positions needs excellent customer service and the company should not take away your hourly rate because you will not need gas money to get to work.

      Interview questions [1]

      Question 1

      4 or more role play customer service questions besides all the work environment interest questions
      Answer question
      1