Foundever Interview Questions
Updated 26 Sept 2023
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Interviews at Foundever
Interviews for Top Jobs at Foundever
- Customer Service Representative (445)
- Customer Service Representative (CSR) (52)
- Customer Service (40)
- Work At Home Telephone Customer Service Representative (40)
- Customer Service Agent (33)
- Customer Service Advisor (28)
- Technical Support (26)
- Call Center Agent (26)
- Call Center Representative (22)
- CSR (15)
- Customer Support Representative (13)
- Technical Support Agent (12)
- Customer Service Associate (12)
- Technical Support Representative (12)
- Work At Home Customer Service Representative (12)
- Costumer Service Representative (11)
- Insurance Agent (10)
- Customer Advisor (10)
- Customer Service Professional (10)
- Agent (8)
- Coach (7)
- CSP (6)
- Technical Support Engineer (6)
- Customer Care Representative (6)
- Operations Manager (5)
- Sales Associate (5)
- Learning Specialist (4)
- Customer Support (4)
- Customer Service Specialist (4)
- Team Manager (4)
Anonymous Interview Candidate in Rabat
I interviewed at Foundever (Rabat)
The interview process is was very simple. They ask you 3 to 5 questions. To see what Motivates you to work for a Call center And they ask you about your professional background..
- What motivates you to work for a call center
Anonymous Interview Candidate in Düsseldorf
I interviewed at Foundever (Düsseldorf)
Alles supi ich habe über mich erzählt und mir wurde von der Firma erzählt Im Großen und Ganzen war es ein gutes Gespräch. Aber ich hatte schon das Gefühl es passt nicht
- Outboundtelefonie Erfahrung vorhanden oder nicht
Anonymous Employee in Hyderābād
I interviewed at Foundever (Hyderābād)
It was fantastic, Not too difficult to get a Job , Interview was easy to crack if you know proper English & you have to be fluent while speaking. My Interview experience is Good with Sitel or Sykes or Foundever
- Why Do you want to Join in BPO Sector?
Anonymous Interview Candidate in Rabat
I interviewed at Foundever (Rabat)
I was invited to two interviews on site and for the thire and final one with the manager, the first time the manager didnt show up so o had to comeback the next day and once again the manager wasnt there so they arranged a phone call and after having answered all the questions they simply rejected my application without any reason. The company needs more organization
- Tell me about your experience
Anonymous Interview Candidate in Makati, Mindoro Occidental
I applied online. I interviewed at Foundever (Makati, Mindoro Occidental) in Sept 2023
They are very accomodating and helpful most of the time. But the waiting for the interviewer is too long. The interviewer was very kind, it really helps me to talk confidently.
- How you handle an Irate customer?
Anonymous Interview Candidate
I applied in-person. The process took 1 day. I interviewed at Foundever in Sept 2023
It's a one-day process, and the employer/interviewer is accommodating. But be aware of the long wait because they have too many applicants. You can have your interview online or onsite.
- Q: How can you handle an Irate customer?
Anonymous Employee in Barranquilla, Atlántico
I applied online. I interviewed at Foundever (Barranquilla, Atlántico) in Sept 2023
Primera llamada - Inicia con preguntas en español sobre tu ubicación, a qué te dedicas y tu disponibilidad horaria. Posteriormente procede a una breve entrevista en inglés para evaluar preliminarmente tu nivel en el idioma y validarte para continuar proceso con campañas bilingues o semibilingues.
- En español: -¿Dónde vives? -¿A qué te dedicas? -¿Tienes disponibilidad horaria? En inglés: -¿Qué te gusta hacer en tu tiempo libre? -¿Qué hiciste el día anterior? -¿Cómo te ves de aquí a un año? -¿Por qué estás interesada/o en Customer Service? -¿Por cuánto tiempo esperas trabajar en la empresa? -¿Qué te haría dejar el trabajo?
Anonymous Employee
I interviewed at Foundever
Fast and easy I was offered position on the spot had to complete background and drug test and they told me they mail out the equipment after the 8 week of training
- Do you have customer service experience
Anonymous Interview Candidate
I interviewed at Foundever
Received a call within a month and then received an email asking for my hiring info. Then I waited another month to get an email about when the position started.
- Tell me about yourself professionally.
Anonymous Employee
I applied online. I interviewed at Foundever
1. RH entrevista en ingles para medirte 2.Prueba teorica (componentes de una compu) 3. entrevista tecnica te van a poner a identificar los componentes de una motherboard. (Actualizar drivers / Bios)
- Identifique componentes del MOBO ?
Foundever Interviews FAQs
Glassdoor users rated their interview experience at Foundever as 67.7% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Operations Manager and Customer Support rated their interviews as the hardest, whereas interviews for Sales Executive and Technical Support Agent roles were rated as the easiest.
The hiring process at Foundever takes an average of 3.73 days when considering 124 user submitted interviews across all job titles. Candidates applying for Business Development Associate had the quickest hiring process (on average 1 day), whereas Video Graphics Designer roles had the slowest hiring process (on average 60 days).
Common stages of the interview process at Foundever according to 124 Glassdoor interviews include:
One-on-One Interview: 17.55%
Presentation: 17.27%
Phone Interview: 12.53%
Drugs Test: 10.86%
IQ Intelligence Test: 9.75%
Group Panel Interview: 9.19%
Skills Test: 7.52%
Background Check: 6.96%
Personality Test: 5.29%
Other: 3.06%
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