The Genpact interview process for customer support role is fully virtual. It is virtual interview which include 3 rounds of interview which is held on zoom where there will be more than 100 members waiting for the interview you have to wait until that call your name.
Interview questions [1]
Question 1
Thay asked Self introduction, why are you interested in customer support role, Why should we hire you
The interview was moderate level. The process was professional. The selection process is easy for freshers and a bit tough for experienced. The process consists of screening, HR and ops where you have to clear all three stages to get selected.
I applied online. I interviewed at Genpact (Bucharest, Bucuresti)
Interview
The interview did not give me the opportunity for a typing speed test, yet the interviewer mentioned in the feedback about my typing speed. Other questions about my level of language were ok.