Hitachi Capital (UK) Customer Service Executive Interview Questions | Glassdoor.co.in

Hitachi Capital (UK) Customer Service Executive Interview Questions

Interviews at Hitachi Capital (UK)

1 Interview Review

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Customer Service Executive Interview

Anonymous Interview Candidate in Newbury, England (UK)
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Hitachi Capital (UK) (Newbury, England (UK)) in December 2019.

Interview

Telephone interviewer was very nice. Asked about what experience I had in customer service, mainly a 20 min chat before being advised I was being put through for second interview. Advised second interview would be around the company values and a role play. I received the second interview 2 weeks later.

Interview Questions

  • Interviewed by 2 people
    Some questions were :
    What is the largest and smallest team you have worked in,
    What is your communication style
    What do you know about the role you are applying for.

    I had researched and had examples ready of what I had achieved around their company values, however I was not asked for any of these.
    Interview lasted an hour. Did not have the role play as suggested. Was advised I would hear in a few days but that was over a month ago and have heard nothing. I appreciate I didn't get the position as they re advertised it, but a decline email would have been polite. Thankfully I received a better offer from another company.   Answer Question
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