Cracker Barrel interview question

How do you handle a difficult guest?

Interview Answer

Anonymous

13 Nov 2015

I would politely introduce myself to the guest. Then I would ask what we could do to make this visit better. If it was a food issue I would have the food corrected and bring it out myself. If it was a service issue I would talk with the server to see what we needed to do to help them and the guest.

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