ICICI Bank Phone Banking Officer Interview Questions | Glassdoor.co.in

ICICI Bank Phone Banking Officer Interview Questions

Interviews at ICICI Bank

14 Interview Reviews

Experience

Experience
86%
7%
7%

Getting an Interview

Getting an Interview
39%
23%
15%
15
8

Difficulty

2.5
Average

Difficulty

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Helpful (2)  

Phone Banking Officer Interview

Anonymous Employee in New York, NY (US)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through other source. The process took 2 days. I interviewed at ICICI Bank (New York, NY (US)) in July 2019.

Interview

The interview process take just 10 mins.it is a simple interview you should just know the basic two languages English and hindi.
As this was for the phone banking officer both English and hindi are manditory

Interview Questions

Other Interview Reviews for ICICI Bank

  1.  

    Phone Banking Officer Interview

    Anonymous Interview Candidate in London, England (UK)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    The process took 3+ weeks. I interviewed at ICICI Bank (London, England (UK)) in September 2018.

    Interview

    Basic introduction needs to be strong.
    On your resume include stuff you can talk for 2 minutes.
    Be honest with the HR.
    Be sincere about yourself.
    Need graduation complete or waiting for final result.

    Interview Questions


  2.  

    Phone Banking Officer Interview

    Anonymous Employee in Thane
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 7+ months. I interviewed at ICICI Bank (Thane) in July 2012.

    Interview

    1) Aptitude Test comprising of Communication skills, simple calculations, comprehensions and analysis.
    2) Second Round was the Department Manager's round of checking your verbal communications with all the basic qts.
    3) HR Round where you'd be told the terms and conditions, duties, medical check-ups and all, If you are selected.

    Interview Questions

  3. Helpful (22)  

    Phone Banking Officer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at ICICI Bank.

    Interview

    written test followed by a personal interview

    Interview Questions


  4. Helpful (9)  

    Phone Banking Officer Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at ICICI Bank (Hyderabad) in January 2010.

    Interview

    The whole process was done in a day. A written multiple choice test based scores determined who went to the interview round. The test focused on numerical, analytical and English language skills. The interview panel consisted of 2. They were mainly focused on checking the ability of the job seeker to speak clearly and sensibly.

    Interview Questions

    • There was no specific difficult or unexpected question except that one of the panel members seemed to think I had long hair. But it didnt look like it mattered anyway. It was quite relaxed and seemed more like a formality as they realised that I can communicate well in English and seemed like i had good test scores.   Answer Question

    Negotiation

    No negotiation as it was my first job.


  5.  

    Phone Banking Officer Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at ICICI Bank (Hyderabad) in July 2013.

    Interview

    Direct walkins. 1 . Aptitude test 2. Operation round with manager . if you get selected you will get to know within 10 days or else dont expect any call.

    Interview Questions

    • Tell me about yourself and who motivates you.?   1 Answer

  6. Helpful (14)  

    Phone Banking Officer Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at ICICI Bank (Hyderabad) in March 2016.

    Interview

    hr round on hindi and english fluency and then telephonic interview followed by aptitude test hr tests our patience but patience is a vritue hindi fluency is a must for this job or else select a non voice job in the same company

    Interview Questions

    • tell me about yourself
      your work experience
      reason for leaving the previous job   Answer Question

  7. Helpful (8)  

    Phone Banking Officer Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at ICICI Bank (Hyderabad) in July 2015.

    Interview

    They have conducted an simple aptitude, which includes simple mathematics,passages,essays etc.
    People who have cleared the 1st round were asked to wait for Final round, and after that if you got selected then within 10 days we will get a mail with joining date

    Interview Questions

    • i am from a Btech baground so they have asked me about my mini and major projects , and also they've asked me to speak about my hometown in hindi.   Answer Question
  8. Helpful (4)  

    Phone Banking Officer Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at ICICI Bank (Hyderabad) in November 2016.

    Interview

    The interview was moderate,there were 2 rounds GD,PI(no apptitude). They tell you instantly that you're selected or not.all you have to do is being confident and make eye contact with interviewer.

    Interview Questions

    • They just check your confidence and fluency in English.   1 Answer

  9. Helpful (3)  

    Phone Banking Officer Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at ICICI Bank (Hyderabad) in May 2014.

    Interview

    I got to know of the openings through my colleagues. Directly walked-in to ICICI carrying a resume and valid proofs which are mandated to carry along.

    1. Had a JAM round.
    2. Those cleared JAM had to undergo a Written online Test.
    3. Than we had a F2F round with the HR/Process Manager.

    We were left saying, if selected we will receive a call. and got a call after a week or so..

    Interview Questions

    • Tell me about yourself?
      Rate yourself on a scale of 1-10 ?   Answer Question

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