Pretty simple. You fill out an application, and during that your asked some questions such as "do you like coffee? along with the Citizenship, disability, and salary questions etc. For me it was easy, then after i got hired i watched a lot of people get turned down. Some were even given a run-a-round. It was hard watching people you knew who were not going to get a job. You could see the hope of chance glimmering in their eye, that look everyone has when they want something. Only to know the outcome of their fate was not a good feeling. Man, i even saw a lot of Gay and Lesbian people coming in trying to get in cause the atmosphere of the coffee store is portrayed to be diverse and unified at the same time. The owners on the other hand, didn't see it that way as they were from a Devoted Christian background. All though, i want to see the good in them, the thought of their decisions were possibly less than rational. It'd been fine if they turned that person down because they were unqualified; but turning them down and then telling me " i would never hire a person like THAT in my store" tells me a hell of a lot more about your judging methods.