I applied online. The process took 3 weeks. I interviewed at KFC (Sydney) in Oct 2015
Interview
I applied through their website and did their online test thing and a few days later I received an email inviting me for an interview a week later. I went to the store, got interviewed by the store manager and one week later was called saying I got accepted. I also brought my resume, even though they didn't ask, which she took with her.
Interview questions [1]
Question 1
-If I were a customer, how would you greet me?
-Have you had any experience of bad customer service? What would you have done if you were in that situation?
-Do you have any experience in customer service?
-Since I said yes she also asked: what were your responsibilities in that job? and why did you quit your last job?
-How do you feel about cleaning?
-Did you ever witness anyone doing something dishonest (like an employee stealing food/money)?
-What would you do if you caught a co-worker stealing money from the register?
-Why do you think good customer service is important?
-What is your greatest achievement and why?
-Have you ever had to work in a team?
-When have you ever felt pressure and how did you handle this?
Then things like, what is your availability (and will this change when university begins) and how will you transport here
Online interview and over the phone. Asked about my availability and why KFC should hire me. Conversation went for about 7 minutes. Very easy process and was immediately recruited for the job.
I applied online. The process took 1+ week. I interviewed at KFC (Sans Souci) in Mar 2024
Interview
I felt welcomed and the interview went so well. The manager asked me few questions about my previous employment and some questions about my skills. I left the store feeling positive.
Interview questions [1]
Question 1
Tell me something about your past work experience like what were your job roles and how well did you handle those.
Short interview asking more about the interviewee, hobbies, how they respond to situations, previous experience, whether they are involved in team sports or leadership building activities. Asks for availability, transport to and from work, preferred position.
Interview questions [1]
Question 1
You are faced with an upset customer, how do you manage the situation?
