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      Kin Insurance

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      Director of Customer Service Interview

      12 Jan 2021
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Kin Insurance (Chicago, IL) in Jan 2020

      Interview

      My interview was over the phone, and all the person asked me about myself was what salary I wanted. Nothing about my skills, background, why I was interested in the role— nothing. The interview was scheduled for 30 minutes. It lasted about 4 minutes. I respect companies not wanting to waste time with candidates that may be out of their salary range, but if that is all you care about be up front. They could have asked that in the application process, rather than making me carve out time from my day for an interview. Also, salaries are typically negotiated, so no matter what someone gives as their salary range expectations, that usually is something you at least ask “are you flexible?”. Maybe their range is out of scope but once you talk more about other benefits it may work out. Either way, it felt very rude and superficial and a gigantic waste of an interview. They will miss a lot of top talent if they continue to recruit this way. It’s rather soulless

      Interview questions [1]

      Question 1

      What were my salary expectations. That’s it. No other questions. None. Not one.
      1 Answer
      4
      avatar
      Kin Insurance response
      5y
      Thank you for sharing your feedback, and we're so sorry to hear about your experience. As a rule, we never have one-question interviews. Our recruiting team is trained to get to know a candidate first and to learn what they can bring to Kin before ever discussing compensation. Relevant skills and culture fit are the most important considerations we make when hiring. Again, we're sorry this wasn't your experience, and we wish you luck in your next endeavor.

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