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      Knoma

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      Customer Support Manager Interview

      2 Nov 2021
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Knoma (London, England) in Sept 2021

      Interview

      I had two interviews. First with Brett Shanley, and the second with Mana Nadafian. Interviews were positive and the feedback in general was that I would be a good fit for the role. I followed up both interviews with an email to both, and was told that I would hear back as soon as the interview process was finished. I've followed up multiple times with no responses and the position has since closed. It's a small task to send a boiler plate rejection email to a job applicant who you've interviewed for a role. Really didn't reflect well.

      Interview questions [1]

      Question 1

      First interview with CEO, Brett Shanley. He ran me through a slide deck of the company. It was kept to a high level and felt like an intro/screening call. We got to talk through my background and motivation for the role. I was given a follow up interview with Mana Nadafian. Again, a chance was given to talk through my background and motivation for the role. Mana would have been my effective line manager for the role. Nothing technical came of it. Overall, I was told that I would be a good fit for the role and that I'd hear back from them shortly.
      Answer question
      1

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