Lowe's ASM- Assistant Store Manager Interview Questions | Glassdoor.co.in

Lowe's ASM- Assistant Store Manager Interview Questions

Interviews at Lowe's

28 Interview Reviews

Experience

Experience
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11%

Getting an Interview

Getting an Interview
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Difficulty

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Average

Difficulty

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Helpful (23)  

ASM- Assistant Store Manager Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

The process took 3 weeks. I interviewed at Lowe's.

Interview

Recruiter called and set up a phone interview that was mostly background based. Next step was an in person interview with the store manager. They asked 8 questions that were each scored. The applicant with the best score moves on. Third interview was a panel setting with District Manager and HR.

Interview Questions

  • Tell me about a time you led an uninspired team.   1 Answer

Other Interview Reviews for Lowe's

  1.  

    ASM- Assistant Store Manager Interview

    Anonymous Employee in Chicago, IL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Lowe's (Chicago, IL (US)) in February 2020.

    Interview

    Standard interview. Tell me about a time. Received a call fairly quick within starting the process it took about 15 days to get hired in. I’m a Home Depot dh and was able to get an asm role

    Interview Questions


  2.  

    ASM- Assistant Store Manager Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Lowe's (New York, NY (US)).

    Interview

    Talked with the recruiter on the phone. Was required to take an online assessment. Interview was with the store manager. All the questions are behavioral and they have a score sheet for how each question is answered. Received a call the next week with a verbal offer. The written offer came shortly after.

    Interview Questions

    • Tell me a time you had to change your approach with a customer based on their demeanor.   Answer Question
  3.  

    ASM- Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's in August 2019.

    Interview

    Very detailed process. Starting with the on-line assessment test. The questions are typical assessment questions that target behavior and personality. Same questions will be asked at times just using different adjectives. Also, there are some questions that do not actually ask a question, they tell you what answer to give. Pay attention and make sure you read the entire statement.

    Interview Questions

    • Tell me about a time your approach to s customer complaint was not working. What was the situation and what did you do to change your approach that changed the customers view point. What was the outcome.   Answer Question
    • Knowing you have several tasks that need completed and some people have already called off, how would you manage the tasks to make sure they were still completed on time.   Answer Question
    • Tell me about a time you were given a goal for your sales team. What was the goal? What steps did you take to make sure the goal would be met? What additional things did you work with that helped you to meet the goal but we’re not necessarily from the sales team?   Answer Question

  4.  

    ASM- Assistant Store Manager Interview

    Anonymous Interview Candidate in Cape Coral, FL (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Cape Coral, FL (US)) in May 2019.

    Interview

    Applied, called bt HR the next day to setup interview. Went the next day to interview with a cur re ent ASM and Store Manager that were very new in their positions. They talked about themselves and asked 6 scripted questions from their interview guide and didnt personalize the interview or ask questions to understand the applicant in front of them.

    Interview Questions

    • Describe a time when.....all situational questions that they want to here true life problems and how it was handled. All pretty simple.   Answer Question

  5. Helpful (2)  

    ASM- Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's.

    Interview

    The interview was conducted by the store manager and the HR Manager alternating questions between each and it is a satisfactory interview. They also gave us appropriate time to give them a background of our employment and life history

    Interview Questions

    • They ask why I did good fit for the company and somewhat difficult transfer my military skills to civilian and having them have a good understanding of where I came from.   Answer Question

  6. Helpful (3)  

    ASM- Assistant Store Manager Interview

    Anonymous Employee in Spokane, WA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Spokane, WA (US)) in October 2017.

    Interview

    Totally scripted questions for consistency. Used E.A.R. method for responses - Event, Action, Result. Met with HR Manager and Store Manager. HR Manager was very good and spent time describing the job expectations and the process.

    Interview Questions


  7.  

    ASM- Assistant Store Manager Interview

    Anonymous Interview Candidate in Salt Lake City, UT (US)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's (Salt Lake City, UT (US)) in October 2017.

    Interview

    Apply. Get selected. HR calls to set an interview. Interview with Store Manager and HR on a agreed upon time and date in store. Interview was with the two, one asking a question and then the other.

    Interview Questions

    • All questions were situational,
      Name a time you had an issue with an employee or behavior, how did you address it?

      name a time that you had a customer with a complaint or concern, how did you go about fixing the issue.

      They were looking for specifics. No generic answers.   Answer Question
  8.  

    ASM- Assistant Store Manager Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's (New York, NY (US)).

    Interview

    Applied Online, everything was done in store. Met with Store Manager and after giving telling a little about myself, I was asked 8 scenario questions. Be sure to provide as many details as possible.

    Interview Questions

    • Tell me about time you helped an irate customer. What happened? Would you have handled the situation any different if it happened today?   Answer Question

  9. Helpful (3)  

    ASM- Assistant Store Manager Interview

    Anonymous Interview Candidate in Portage, IN (US)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Lowe's (Portage, IN (US)) in June 2016.

    Interview

    The interview process was between myself and the store manager. He was running about 15 minutes late for the interview. He was kind and attentive. He stated that he would be asking about eight situational questions but ended up using my answers from a few questions for the other questions; I believe he asked me 5 questions. He told me he was interviewing about six people for the position and that two may be already employed by the company. I appreciated his honesty and he was very nice. I had a strange feeling however that he already had someone in mind for the position.

    Interview Questions

    • Tell me about a time when......
      All of the regular questions. Practice many of them prior and answer in the STAR format.   1 Answer

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