Cover image for Lumen
Logo

Lumen

Engaged Employer

Lumen

Add an Interview

Lumen Retail Sales Associate Interview Questions

Updated 30 Jan 2019

To filter interviews, or .
Found 7 of over 977 interviews

Interviews at Lumen

Experience
Positive57%
Negative29%
Neutral14%
Getting an Interview
In Person43%
Applied online43%
Employee Referral14%
Difficulty
2.4
Average
HardAverageEasy

Lumen

Anonymous Employee in South Jordan, UT

Accepted Offer
Positive Experience
Average Interview
Application

I applied in-person. The process took 1 week. I interviewed at Lumen (South Jordan, UT) in Aug 2016

Interview

Was mainly a few questions and follow up answers pretty standard for most large companies. Interview with manager and then was offered the position. Asked many questions reguarding sales and process of finding leads.

Interview Questions
  • What sales experience do you have?
    1 Answer
Be the first to find this interview helpful

Lumen

Anonymous Employee

Accepted Offer
Negative Experience
Easy Interview
Application

I applied in-person. The process took 5 days. I interviewed at Lumen

Interview

Two on one star tactics not very much to it, simple and easy as long as you have experience in related fields. Not a fun job, you'll work alone and at times information will be held hostage

Interview Questions
2 people found this interview helpful

Got a burning question about Lumen? Just ask!

On Fishbowl, you can share insights and advice anonymously with Lumen employees and get real answers from people on the inside.

Ask a Question

Lumen

Anonymous Employee in Las Vegas, NV

Accepted Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 4 months. I interviewed at Lumen (Las Vegas, NV) in Oct 2013

Interview

Very long process. I had to meet with 3 different levels (in addition to the recruiter). The process was very shady and I was constantly told one thing and another was done. Appointments were not timely and I constantly was "left hanging" just because "I forgot". Once I emailed to thank the hiring manager she replied "oh I forgot to call you" without apology. The interviews were easy but too much for the pay.

Interview Questions
Be the first to find this interview helpful

Lumen

Anonymous Employee in Salt Lake City, UT

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. The process took 2 weeks. I interviewed at Lumen (Salt Lake City, UT) in Apr 2013

Interview

you meet with a manager and answer questions like any other interview and then the 2nd interview is with the area manager and He then asked questions that relate to retail positions

Interview Questions
  • How have you interacted with an angry customer in the past and defused the situation?
Be the first to find this interview helpful

Lumen

Anonymous Employee

Accepted Offer
Positive Experience
Easy Interview
Application

I applied through an employee referral. The process took 1 week. I interviewed at Lumen

Interview

I knew a manager of one of the stores. He personally passed my name and information on to the Regional Manager. I received an interview the following week and the job offer the next day. I am pretty sure that the process would not have been as quick if I had not known somebody on the inside.

Interview Questions
Be the first to find this interview helpful

Lumen

Anonymous Employee in Denver, CO

Accepted Offer
Positive Experience
Average Interview
Application

I applied in-person. The process took 3 weeks. I interviewed at Lumen (Denver, CO)

Interview

2 Interviews. One with store manager on with area manager

Interview Questions
  • Questions are centered on customer service and sales
Be the first to find this interview helpful

Lumen

Anonymous Employee in Silverdale, WA

Accepted Offer
Neutral Experience
Average Interview
Application

I applied online. The process took 3 weeks. I interviewed at Lumen (Silverdale, WA) in Mar 2011

Interview

Applications submitted through HR and prescreened before being sent to hiring manager. Series questions aimed at getting behavioral responses requiring a 3 part answer - situation/action/out come. Followed by a phone interview with a higher level supervisor. Job offers are negotiable so sell yourself.

Interview Questions
  • Tell us about a time when you...Dealt with an upset customer, faced a new challenge?
Be the first to find this interview helpful

Popular Careers with Lumen Job Seekers

JobsSalariesInterviews

Work at Lumen? Share Your Experiences

Lumen logo
or

Lumen Photos

+ Add Photo
Lumen photo of: robot arm
Lumen photo of: Celebrating Black History Month
Lumen photo of: Celebrating Black History Month
Lumen photo of: Celebrating Black History Month
Lumen photo of: Celebrating Women's History Month
Lumen photo of: Celebrating Women's History Month
Lumen photo of: Open Work Environment
See All Photos

Affiliated Companies

Savvis, Inc.Lumen Technologies, Inc.

Lumen Job Seekers Also Viewed

AT&T Logo
AT&T

3.7

38,184 reviews
Compare

Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.