Matalan Retail Christmas Customers Advisor Interview Questions |

Matalan Retail Christmas Customers Advisor Interview Questions

Helpful (2)  

Christmas Customers Advisor Interview

Anonymous Employee
Accepted Offer
Positive Experience


- I handed my CV to the manager in the store and 3 weeks later I was asked in for an interview.
The first part of the interview was a group exercise where 5 of us had to make a presentation on what we think is good customer service, I was the first one to stand up and write my ideas on the board & acted confident eventhough i was extremly nervous (first ever job interview) .
Stage 2 was the 1-1 interview where they asked why I want to work at matalan, when have i worked as a team etcc, and I had to give examples.
After the interview we all worked on the shop floor for 2 hours to see what it would be like to work there and we got to know the store.

Interview Questions


- I had to watch a health & safety DVDS and had a 3 hour induction, there was quite a lot of paperwork to fill out and things to sign

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