I applied online. The process took 1 day. I interviewed at Nero (Vancouver, BC) in Jan 2021
Interview
Very Friendly and descriptive of the task at hand. I was able to do a trial shift to see if I was fit for the work environment. A good range of support from the staff even for a trial shift.
Applied on line and brought my CV to the store to get an interview appointment. Nero has a fixed interview book. Interview lasts for approximately 30-50 minutes. 1-1 in person manager interview. Then waited for 15 days for the result email.
Interview questions [1]
Question 1
Incld
Main abilities of a barista
Customer facing role experience
Team work experience
How to deal with a failure as team leader
Impression of a Nero shop, inpression of this shop, what could be improved
How to deal with a difficult customer
I applied in-person. I interviewed at Nero (Cyprus Heights, UT)
Interview
It was lacking communication, the whole interaction was awkward and I was feeling that I was the one conducting the interview. Overall, it needs more improvement and much more trained employees.