I applied through an employee referral. The process took 6 weeks. I interviewed at New Law Business Model in Aug 2025
Interview
Basic Case Study related to customer service and client success, 2 situational interviews that were 30 minutes each. Unstructured and pretty informal. Quick to respond to emails, but the interview process dragged out over several weeks. Slow to schedule next interview.
Interview questions [1]
Question 1
How did you solve a customer who was not happy with the product or service they purchased from you?
