I applied online. The process took 2 weeks. I interviewed at New Zealand Automobile Association (Auckland, Auckland) in Oct 2014
Interview
brief phone interview - how i found this role, what motivates to apply the role, any insurance knowledge. salary expection, face to face interview with 2 manager, group manager and centre manager
Interview questions [1]
Question 1
tell us about the time you had difficult customer and situation how i reacted
tell us about the time you have to cooperate with other member or colleagues