I applied online. The process took 4 weeks. I interviewed at Ofgem (Glasgow, Scotland)
Interview
An average interview with fairly easy questions if prepared. Must have knowledge about the company as they ask about what you already know and why you want to work with them. Very quick interview - took 20 min -, interviewers offered no conversation or follow up questions.
Interview questions [2]
Question 1
Tell us about a time you've had to handle a customer/client complaint and how did you deal with it?