Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Old Navy

      Part of Gap Inc.

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Sales Associate/Cashier interviewsOld Navy interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Sales Associate/Cashier Interview

      19 Jun 2020
      Anonymous employee
      Logan, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Old Navy (Logan, UT)

      Interview

      If you see in the store that you would like to work at, apply online. After applying online, go into the store and ask to briefly speak to the manager. The purpose of talking to the manager is for hiring manager to pull your resume from the long list of people who apply online. If you know someone who is currently working there, mention it! The first round of interviews was a phone screen. The questions are meant to get to know you. The second round will vary for everyone. The interview may be an individual or group interview. Mine was a group interview. Most likely two or more managers will be in the interview.

      Interview questions [4]

      Question 1

      Do you have any customer service experience?
      Answer question

      Question 2

      What role would are you hoping to have in the store? (Cashier, fitting room, shipping, or floor worker are usually the options)
      Answer question

      Question 3

      How would you react to (insert a bad customer story)?
      Answer question

      Question 4

      What is most important when helping a customer?
      1 Answer

      Other Sales Associate/Cashier interview reviews for Old Navy

      Sales Associate/Cashier Interview

      12 May 2026
      Anonymous employee
      Huntsville, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Old Navy (Huntsville, AL)

      Interview

      They asked me about Old Navy as a brand, remember that they are an established family outfitter. They asked me to put together an outfit for a certain occasion and tested my customer sales ability. Not a difficult process!

      Sales Associate/Cashier Interview

      12 Jun 2025
      Anonymous interview candidate
      Florida City, FL
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Old Navy (Florida City, FL)

      Interview

      Friendly staff and management. Interview was fast. They explained the full hiring process and what a day would look like for me. Great location. There was two interview processes. It was easy to speak with management and other staff members.

      Interview questions [1]

      Question 1

      What my goals in 5 years were.
      Answer question

      Sales Associate/Cashier Interview

      24 Apr 2025
      Anonymous interview candidate
      Houston, TX
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy (Houston, TX)

      Interview

      It was very fast and efficient. They just asked simple questions to see if your able to do the job. I would recommend any one working there. They got me caught up on each step.

      Interview questions [1]

      Question 1

      What shift times am I able to work?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Gymshark
      4.1★Compensation and benefits