PSCU Representative II, Contact Center interview questions

The interview process is pretty straightforward. I filled out an application online and took an assessment (which wasn't difficult, just long). I then received a call from a recruiter for a brief phone interview. She asked about my background, specific customer service experiences etc. The next day I had my in-person interview. It began by shadowing an existing representative for twenty minutes. Then I had a one on one interview and was hired on the spot. I chose my schedule and will receive 4 weeks of paid training.