I applied through a recruiter. I interviewed at Palo Alto Networks (Plano, TX) in Feb 2017
Interview
I was contacted via Linkedin by a recruiter about a technical support engineer position with no firewall experience required. After successfully passing two phone screenings, I was called for an onsite meeting. Interview lasted 3 hours and I met with 2 engineers for 45 minutes, then another 2 engineers for an additional 45 minutes, then finally two members from the management team. The first two engineers where arrogant, rude and smirked at each other when I didnt know the answer to a question. The second round of engineers were very professional as well as the two onsite managers at the end of the interview. Two days later I received an email from the manager wanting to discuss the position further... and I'm thinking ' an offer is coming....' Well, no offer... and they wanted to hire me as a contractor and then if an actual position is available I could try to get on full time, but no guarantees. The reason I'm giving this a thumbs down is only because of the immature behavior of the first two engineers... everyone else was fine.
Interview questions [1]
Question 1
Describe the path a packet takes when accessing google.com?
How many bytes are in a TCP handshake?
Name the OSI layers
What is VTP
What is Portfast
Make sure you know all the flag fields in wireshark for a ping (ICMP)
Name all the fields in a TCP frame
What are the two types of DNS
Describe the process of a client obtaining an ip address from DHCP server
Know how IPSEC works and be able to describe the basics
If users are reporting slowness on a server, what should I look for in a wireshark capture?
I applied through an employee referral. I interviewed at Palo Alto Networks
Interview
A entire interview process was a four steps process but worth it. Initial screening following by 2 technical interviews and then one final interview. A roughly 4-6 week process. Each one roughly 30-45 minutes long
I applied online. I interviewed at Palo Alto Networks (Madrid)
Interview
The interview process at Palo Alto is thorough and well-structured, providing a clear understanding of the company's expectations and culture. The interviewers are professional and approachable, making the experience both challenging and rewarding, and ensuring that candidates feel valued and respected throughout the process.
Interview questions [1]
Question 1
Can you describe a time when you had to solve a complex technical problem? What approach did you take and what was the outcome?
I applied online. I interviewed at Palo Alto Networks
Interview
Recruiter call, followed by Basic linux questions and general questions from team lead and at home test containing python and linux challenge followed by panel interview . Scenario based questions as well as technical questions regarding tech support and customer success
Interview questions [1]
Question 1
General scenario based questions regarding tech support and customer success