I applied online. The process took 5 weeks. I interviewed at Patient First (Glen Allen, VA) in Aug 2018
Interview
I originally applied to this job middle of July, interviewed by phone first, then a week later in person interview. A month goes by and I hear nothing. I email inquiring about my status, position was filled but I was referred to another interviewer for the same position, but different opening. Interviewed the next day, a Friday, references called the following Wednesday, and then job offer was made the following Tuesday!
Interview questions [3]
Question 1
Why do you feel this job will be a good fit for you?
It was quick and easy. The questions were about how to handle callers in different situations and the type of customer service I am able to provide. There were two video interviews
There was a series of 3 interviews spread over 1-2 months. Each interviewer gave expectations of what to expect following the interview. The background check is not done until recommended after the interviews.
Interview questions [1]
Question 1
What types of healthcare insurance are you familiar with?