Paychex National Sales Support interview questions
Updated 18 Aug 2020
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Anonymous Interview Candidate in Rochester, NY
Application
I applied online. The process took 1 day.I interviewed at Paychex (Rochester, NY) in 1/1/2020
Interview
Interviewed with 3 people, 2 people at once, one was a team leader and the other a sales manager. Met with a 3rd person afterwards to essentially interview all over again with her.
Interview questions [1]
Question 1
Normal basic questions that all entry level jobs asked you, a lot of behavioral based questions so really just prepare for those.
Anonymous Employee in Rochester, NY
Application
I applied through other source. The process took 3 weeks.I interviewed at Paychex (Rochester, NY) in 1/6/2018
Interview
1st Round: Interviewing with the people that could be your direct superior (Sales Managers) Easy interview, simple questions most anyone could answer. "Name a time you displayed grit" "Tell me a little about yourself" you'll get called back unless you really screw up 2nd round: Interview with your superiors superior and maybe additional sales managers who didn't get to interview you the 1st day. They do drug test so be prepared for after the second interview, they will give you an offer and once you accept, you have 48-72 hours to complete. This goes for EVERY individual
Interview questions [1]
Question 1
Name one time you overcame obstacles
Paychex Response
6yThank you for taking the time to leave a review and welcome aboard. Best of luck with NSS!
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Anonymous Employee in Rochester, NY
Application
I applied online. I interviewed at Paychex (Rochester, NY)
Interview
You start with a phone screen. Once you pass that they decide to bring you in for an interview with 3-5 manager who ask you questions to see if you are a fit for their team.
Interview questions [1]
Question 1
Tell me about a time when you had to work hard?
Anonymous Employee in Rochester, NY
Application
I applied online. I interviewed at Paychex (Rochester, NY)
Interview
Great interview process. I shadowed a current sales support rep for thirty minutes, interviewed with the team leader and a manager, and then with another more senior person at the company. They were warm, engaging, and professional.
Interview questions [1]
Question 1
Where do you see yourself in 5 years?
Anonymous Employee
Application
I applied online. The process took 4 weeks.I interviewed at Paychex
Interview
Initial phone screen and an in person interview by the hiring manager and one by the department head. Both in person interviews were very polite and surprisingly casual in terms of questions and it really felt like they were more interested in trying to get a feel for me as a person.
Interview questions [1]
Question 1
Previous sales experience
Anonymous Interview Candidate in Rochester, NY
Application
I applied through an employee referral. The process took 2 weeks.I interviewed at Paychex (Rochester, NY) in 1/7/2015
Interview
First was a phone interview with a recruiter where she asked about my work experience. Next was a face to face interview with two Managers, followed by a shadowing of a current employee, followed by another interview with two different Managers.
Interview questions [1]
Question 1
What motivates you?
Anonymous Interview Candidate in Fairport, NY
Application
I applied online. The process took 2 weeks.I interviewed at Paychex (Fairport, NY) in 1/2/2014
Interview
Received a confirmation email regarding my application, saying they'd call if interested. I received a call, and engaged in a phone interview on the spot. Near the end of the call, they said they'd like to bring me in for an in-person interview, which we scheduled on the phone. I received an email shortly thereafter, confirming the details of the upcoming interview. At the interview, I met briefly with the floor manager, then was dispatched on a "listen-in" with an employee in the position. He described the job to me and showed me what the daily activities are like. I then had a longer, more in-depth interview with the manager. And then three more interviews in succession, with groups of two managers/supervisors in each. Quite a rigorous interview process, I thought, for a position where you simply dial and set appointments for agents in the field. My suspicion is that the position probably has a high turnover rate.
Interview questions [1]
Question 1
What is your passion? Dont think, just answer!...(my response)...why? why?...(my response) (It was like they were just trying to pressure me and make me squirm)
Anonymous Interview Candidate
Application
I interviewed at Paychex
Interview
Was recommended by friend of mine for an opening, forwarded him my resume which he passed on to a recruiter. That same day I received a call asking to set up an appointment for a 15 minute phone interview. At the end of the phone interview, was scheduled to come in for a face-to-face. At the face-to-face, shadowed a current employee for about 15 minutes to see the basics of the job. After that, sat down with 5 or so Sales Managers and was asked typical interview questions.
Interview questions [1]
Question 1
Why do you want to leave your current job?
Anonymous Employee in Rochester, NY
Application
I applied through university. The process took 2 weeks.I interviewed at Paychex (Rochester, NY) in 1/1/2011
Interview
I applied through a posting on my college's career website. First thing was an informal phone interview from a recruiter - this came with no warning. That went well - it was mostly informational (as in, them describing the position and organization to me). Then a day and time was set up for an in person interview. This lasted several hours. First, I took a basic math test. Then I met with two NSS managers (2:1). Normal, basic interview questions. Then came some time on the floor (about 15-20 minutes) with someone currently working the position - make sure you ask them lots of questions! Use this time to get to know the position. Then I had another interview with a different NSS manager. Finally, I got called back in to interview with a senior manager. (After this was the drug test.)
Interview questions [1]
Question 1
Explain a time when you had to convince a group of people to do something you wanted to do or felt was best.
Anonymous Employee
Application
I applied through a recruiter. I interviewed at Paychex in 1/1/2010
Interview
Applied with recruiter, phone interview, in person interview
Interview questions [1]
Question 1
whats ur weakness