Applied online and the next day was asked to complete an online assessment asking some basic personality questions, as well as some graph/data interpretation. After I completed the online assessment I was immediately informed via email that I had passed and was asked to schedule a phone interview. The whole process was automated up to this point, and the details of the next step were always explicitly clear. I was able to chose a time for my phone interview, told who I would be interviewing with, and the question I could expect to be asked. The interview called promptly at the time scheduled, even asking if this was still a good time. The phone interview started off with some fairly basic questions on background/education. Although I was annoyed that they did not recognize that I was in the process of completing my BA degree and that I was going to be graduating in less than a month. The interviewer informed me that the highest level of education I could put was Highschool since I had not yet completed my BA degree. After the general information, the interviewer proceeded to asked STAR based questions where I was suppose to give a specific example of the problem, the actions I took to remedy it, and the results that I achieved. Overall, the entire phone interview lasted about 25 minutes. While I do not think I moved on to the in-person interview stage, Progressive had a very transparent process that made managing the job-hunt very easy.