I applied online. The process took 6 weeks. I interviewed at Salesforce in Sept 2019
Interview
I recently interviewed at Salesforce for the position of Technical Account Manager (TAM). The overall process consisted of three rounds of interview. The first round was a consulting round with the hiring manager wherein more focus was on customer handling, escalation management, customer satisfaction etc. The second round was a technical round with a PA/TAM and was focused on technical areas like SSO, data governance, integration etc. The final round was a panel presentation wherein we had to present a topic of our choice to a team of PAs and other executives.
Overall it was an excellent experience and not to mention, very challenging too. Prepare, prepare, prepare! I can't stress that enough.
Good Luck!
3
Other Technical Account Manager interview reviews for Salesforce
I applied in-person. I interviewed at Salesforce (London, England)
Interview
Great and it was friendly. We had a few technical questions also. We also had a behavioural based round and also related to certifications and some scenarios with the client
Interview questions [1]
Question 1
About scenario based and also behavioural questions.
Awful, even with my experience they recruiter tried low balling me. It funny how companies preach diversity and inclusion, but continue to low ball women and minority talent. But, overall the interview was below average. The recruiter didnt provide any guidance on the panel interview process, so I pretty much had to wing it.
Interview questions [1]
Question 1
explain APIs and MFA and how companies leverage the technologies.
3 interviews in total. 2 individual interviews (30 mins each) and 1 panel interview (1 hour). Overall had a great experience with all 3 interviews and received an offer after 2 weeks.
Interview questions [1]
Question 1
Tell us about your most challenging experience with a customer and how did you handle it?