Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Salesforce reviews | Salesforce jobs | Salesforce salaries | Salesforce benefits
      Salesforce interviewsSalesforce Business Analyst interviewsSalesforce interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Business Analyst Interview

      28 Dec 2024
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Salesforce (Atlanta, GA) in Nov 2024

      Interview

      Recruiter reached out to me. Took 2 weeks for initial interview. Interview was basic employee history questions and situational questions. I would say the level of difficulty was average. Received a follow up rejection email about 2 weeks after interview.

      Interview questions [1]

      Question 1

      Have you worked with dashboards
      Answer question

      Other Business Analyst interview reviews for Salesforce

      Business Analyst Interview

      13 Dec 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Salesforce

      Interview

      The interview process typically started with an initial screening call with the recruiter to discuss my background and role expectations. This was followed by one or two technical and scenario-based interviews focused on Salesforce, Service Cloud, and business analysis skills. The final round usually involved stakeholder or manager discussions, where I explained my approach to requirement gathering, solution design, and collaboration with cross-functional teams.

      Interview questions [1]

      Question 1

      A customer support team reports that many Service Cloud cases are being created, but agents complain that cases are not reaching the right queues and SLAs are being missed. Management wants to fix this without adding manual work for agents. 👉 As a Salesforce Business Analyst, how would you approach this problem end-to-end?
      Answer question

      Business Analyst Interview

      5 Mar 2025
      Anonymous interview candidate
      Seattle, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Salesforce (Seattle, WA) in Sept 2024

      Interview

      Inadequate, brief, rushed and ghosted. Those are the feelings I had leaving a contractor interview. I understand the role I interviewed for isn't as important in the pipeline but you never know who you'll meet and ghosting is unprofessional. The interview was fine, but I remember being rushed and being given the impression my time was not on the same level. Salesforce if this is how you interview Business Analysts who specialize in qualitative data. Then it's frustrating. Our work is just as important as people who specialize on quantitative data. Please be more professional.

      Interview questions [1]

      Question 1

      They asked me if the hybrid schedule is something I could do?
      1 Answer