Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (San Antonio, TX) in Nov 2017
Interview
I arrived at sephora around 10am when they were opening, I was told it was going to be a group interview so the manager took us down to starbucks, then we were all seated and asked questions. After the interview she took us one by one and told us if we would be offered a position... She called the references that were put on the application so make sure your references are legit & are expecting a call.
Interview questions [7]
Question 1
What are some products you would recommend to someone?
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.