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      ServiceOntario

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      Customer Service Representative (CSR) Interview

      9 Jun 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at ServiceOntario

      Interview

      Standard interview questions for position. Interviewer read them off of a sheet. 2 person interview. Only one asked questions though. Since moving away from being staffed by the OPS, job doesn't pay enough for the workload.

      Interview questions [1]

      Question 1

      What do you know about this place?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for ServiceOntario

      Customer Service Representative Interview

      9 Jul 2024
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ServiceOntario (Toronto, ON)

      Interview

      Got a call with the hiring manager, outlining the locations and what kind of work they do. Then asked some basic opening "tell us about yourself" questions as well as some situational "what would you do when x" situations

      Interview questions [1]

      Question 1

      Tell us how you would deal with a difficult client
      Answer question

      Customer Service Representative Interview

      19 Apr 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ServiceOntario in Jan 2024

      Interview

      Long and drawn out, seemed to take forever to get a response to emails. 2 interviews, typical customer service type questions. Friendly enough though. Everyone was on time. They did ask the dreaded salary expectation question, which is awful.

      Interview questions [1]

      Question 1

      How I would handle an impatient customer
      Answer question