Shell Energy Retail Interview Questions in Warwick, West Midlands, England | Glassdoor.co.in

Shell Energy Retail Interview Questions in Warwick, West Midlands, England

Interviews at Shell Energy Retail

5 Interview Reviews

Experience

Experience
80%
0%
20%

Getting an Interview

Getting an Interview
60%
40%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Assistant Management Accountant (Project) Interview

    Anonymous Employee in Warwick, West Midlands, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Shell Energy Retail (Warwick, West Midlands, England (UK)) in November 2017.

    Interview

    HR shows me around the building. Both HR and Line Manager made me at ease. Sufficient time to demonstrate my experiences. Opportunity to ask questions both during/ after the interviews.

    Interview Questions

    • Why have I applied for this role.   1 Answer

  2.  

    Assistant Accountant Interview

    Anonymous Interview Candidate in Warwick, West Midlands, England (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Shell Energy Retail (Warwick, West Midlands, England (UK)) in May 2017.

    Interview

    Applied online, asked to come in for an interview 2 days later. Interviewed by the financial accountant and another assistant accountant. Standard competency and technical questions followed by a short excel task. Good overall experience despite not being offered the role.

    Interview Questions

    • Can you explain how you would deal with an accrual expense?   Answer Question
  3.  

    Customer Contact Advisor Interview

    Anonymous Employee in Warwick, West Midlands, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Shell Energy Retail (Warwick, West Midlands, England (UK)) in April 2015.

    Interview

    submit CV, phone call and Face to Face interview . Recruiters were very friendly and happy to answer any questions as well as wanting to know why the company/role and how you are suited accordingly

    Interview Questions

    Shell Energy Retail Response

    2 Apr 2018 – Talent Acquisition Manager

    Thank you for your feedback, I'm glad you found my team friendly and approachable. I can see you have accepted a role with us, so I wish you the very best in your new role! Tiffany


  4. Helpful (3)  

    Contact Centre Advisor Interview

    Anonymous Interview Candidate in Warwick, West Midlands, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Shell Energy Retail (Warwick, West Midlands, England (UK)).

    Interview

    After initial application, I was invited to an assessment centre, which consisted of a group task, numeracy and literacy text, a test where I had identify what process I would go through to resolved different scenario's and face to face competence interview.. Everything went well, execpt to the face to face interview, in which my interviewer seemed like he wasn't bothered with what I was saying, he was slouching, yawning, and did not make any notes, he literally wrote one word in the whole interview... Gave him an example of a difficult situation and he gave of the impression, that I had gave the wrong example,, he asked for a difficult customer and that's what I gave him. I answered all the questions exactly the same as I had with other interviews and got really good feedback and job offers. He was not friendly at all, I tried to make conversation, and be friendly but he was again not bothered. Before the interview a few people who had been interviewed by him before me, told me that he is a nice and friendly person, they all said he asked them the same questions and very attentive. However when it was my chance, there was one question that everyone seemed to have had but me. Bearing in mind the other candidates where white British or had their assest's (to put it nicely) on show. I'm niether White or like to show myself off in that sense.
    I didn't get a job offer because of the face to face interview, they felt it was lacking, could that be the question he didn't ask? Or the fact that he didn't make any notes at all throughout and was only there to help with the interviews and not actually make decisions.
    So how they come to that conclusion is a mystery to me.
    Discrimination in the workplace at its best!!

    Interview Questions

    • Explain a difficult customer situation and how you resolved it.   Answer Question

  5.  

    Customer Service Representative Interview

    Anonymous Employee in Warwick, West Midlands, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Shell Energy Retail (Warwick, West Midlands, England (UK)) in June 2014.

    Interview

    1-2-1 interview competency based then group assessment about a yacht sinking and what things you will need to keep hold off finally a English and maths test pretty basic 9 off us in total split up into groups

    Interview Questions

    • How many times in the last few years have you requested your manager to take on a query   Answer Question

    Negotiation

    No negotiation


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