Sitel Customer Service Associate Interview Questions | Glassdoor.co.in

Sitel Customer Service Associate Interview Questions

Interviews at Sitel

6 Interview Reviews

Experience

Experience
33%
50%
17%

Getting an Interview

Getting an Interview
66%
17%
17%

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

Helpful (1)  

Customer Service Associate Interview

Anonymous Employee in Lake City, FL (US)
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 1+ week. I interviewed at Sitel (Lake City, FL (US)) in November 2017.

Interview

You come in and they ask you questions. you introduce yourself and then they ask you to take a technology test to see where you are on technology skills.

Interview Questions

  • How much do you know about technology?   1 Answer

Other Interview Reviews for Sitel

  1.  

    Customer Service Associate Interview

    Anonymous Employee in New Orleans, LA (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Sitel (New Orleans, LA (US)) in November 2017.

    Interview

    The interview was standard, the usual questions about past experience and customer scenarios were mentioned. The person who interviewed me was friendly and the entire call lasted about 15 minutes, with part of that time being spent to discuss the upcoming training.

    Interview Questions


  2.  

    Customer Service Associate Interview

    Anonymous Employee in Knoxville, TN (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sitel (Knoxville, TN (US)) in February 2018.

    Interview

    The interview was pretty straightforward. They ask questions about how you would handle different scenarios. Depending on the campaign you choose determines the type of questions. Before the end of the interview they ask for you to read a prompt, just to ensure you can articulate with no issues

    Interview Questions

  3.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Mumbai
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Sitel (Mumbai) in April 2016.

    Interview

    very bad experince in this company about interview process is hell and worst ever hr took my interview 5 times in one week and after one week she told me you have gap in 2 months in job time period that's why we not hire you means its a unlogical and nonsense replay to me

    Interview Questions


  4.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Sitel in January 2017.

    Interview

    I applied online. The process took 1 day. I interviewed at Sitel (chennai) in january 2016.Quick simple phone interview. Interviewer was pleasant to speak with although she did seem a bit rushed. Made sure I knew basic computer skills, copy, paste, looking up websites.

    Interview Questions

    • they had me look up youtube videos and watch them while on the phone with her and answer basic questions about the videos details.   Answer Question

  5. Helpful (4)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Sitel (Hyderabad) in March 2016.

    Interview

    First session was JAM later second round was HR face to face Third was IVR and after that the last round is operations round which i was not eligible as i rejected in the IVR totally whole process took a couple of days first two rounds was on the first day later two on the second day as i had direct walk in so

    Interview Questions

    • tell about your family members and why BPO   1 Answer

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