Sitel Interview Questions | Glassdoor.co.in

Sitel Interview Questions

Interviews at Sitel

718 Interview Reviews

Experience

Experience
60%
20%
20%

Getting an Interview

Getting an Interview
66%
12%
8%
5
5
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0

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Advisot Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    Pretty simple, although cheekily ask you to do a lot of pre work stuff before starting so they don't pay you. But cheeky cheeky cheeky cheeky cheeky cheeky. Basically free work before you start but decent company so far

    Interview Questions

    • When you showed exceptional customer service   1 Answer

  2.  

    Customer Service Associate Interview

    Anonymous Employee in Newcastle, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sitel (Newcastle, England (UK)) in October 2019.

    Interview

    It was a group interview and they done a basic test. Maths and English questions got contacted the same day about being successful in the job. It was an easy process. Sitel is okay

    Interview Questions

  3.  

    Customer Service Agent Interview

    Anonymous Employee in Lisbon (Portugal)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Sitel (Lisbon (Portugal)) in September 2018.

    Interview

    First, the cv was sent that the cv was screened after that I received a call to confirm the availability and to inform about the financial conditions. I performed the assessment and an online interview . In the end, I received a job offer by e-mail and the list of documents that were required to have the labour contract

    Interview Questions

    • The first question was my availability to start and the motivation to join the company?   1 Answer

  4.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Sitel (Las Vegas, NV (US)) in July 2020.

    Interview

    Filled out application , took the assessment. In a week i got an email to take a typing test and speed test for my computer. I passed both and then received an email the next day asking what time and day is best to be called for a 30 minute interview. I got a call the next day and the interview they asked if i knew anything about the company, why i want to work for them and to tell them about myself. Got hired on the spot. I have finished my drug test and submitted my backrgound paperwork and start training next week

    Interview Questions

    • describe yourself

      what do i know about the company

      do i have customer service experience

      have i ever worked for a call center

      why do i want to work for the company   Answer Question

  5.  

    Customer Service Advisor Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sitel (London, England (UK)) in April 2020.

    Interview

    It was a generally pleasant interview with basic question of why, what and how type questions. Generally requires you to be focused and clear in all your responses.

    I got a call and the lady asked me basic questions on why I want to join, what my outlook to customer services is like and the likes

    Interview Questions

    • When did you assist a customer and how did you go about it   Answer Question

  6.  

    Coach Interview

    Anonymous Interview Candidate in Puerto Princesa (Philippines)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Sitel (Puerto Princesa (Philippines)) in June 2020.

    Interview

    Normal. Tell me about yourself. What was the most problematic experience in your previous work? how did you resolve it? after that, I was qualified for training. I've been training ever since waiting for an account to go to

    Interview Questions


  7.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    20 minute telephone call just explaining the role, asking whether I could do the role and the hours and then offered the role. Overall it was a very easy and enjoyable experience, hopefully the role is as good as the interview.

    Interview Questions

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Hyderabad
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 days. I interviewed at Sitel (Hyderabad) in January 2019.

    Interview

    Is it’s good as long as we want ourselves to get a job way to work hard for it that’s what I would say plus point is if you have a good communication skills

    Interview Questions

    • What actually I want to become   1 Answer

  9.  

    CSR-1 Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sitel in June 2020.

    Interview

    Smooth and well informed. Interviewer is a bit laid back so you can actually relaxed. They can give you a bit of a background in order for you to understand the work you will be profiled to.

    Interview Questions


  10.  

    CSP Interview

    Anonymous Employee in Hyderabad
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Sitel (Hyderabad) in April 2020.

    Interview

    total there were of 4 rounds, the first one was the telephone round, the second round was HR round. then grammar and typing test round and lastly Manager round. all rounds were conventional.

    Interview Questions


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