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      Customer Success Manager Interview

      26 Apr 2021
      Anonymous interview candidate
      Charlotte, NC
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Stratifyd (Charlotte, NC) in Apr 2021

      Interview

      Began with an interview with the recruiter, then the hiring manager and finally a senior CSM on the team. The interviews were not difficult. The first interview focused on cultural questions and the second two were more technical and strategic. However, the second two interviewers were either unprepared or uninterested in the process. After the third interview, I followed up with the recruiter, but shortly after received an automated email notifying me they were proceeding with other applicants.

      Interview questions [1]

      Question 1

      What is your process for working with unengaged customers?
      Answer question