I applied online. The process took 2 weeks. I interviewed at SupportSpace (Miami, FL) in Jan 2021
Interview
Straight forward and mainly focused on discussing prior experience. Asked about salary expectations & career goals. Was asked to provide an example of an escalated client and how the situation was handled. Was asked why I was a good fit for this role.
Interview questions [1]
Question 1
Describe a time where a sever went down? How did the team handle it? What were your responsibilities?
