Sutherland Customer Support Executive Interview Questions | Glassdoor.co.in

Sutherland Customer Support Executive Interview Questions

Updated 10 May 2019
12 Interview Reviews

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Customer Support Executive Interview

Anonymous Employee in Hyderabad
Accepted Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 1 day. I interviewed at Sutherland (Hyderabad) in April 2016.

Interview

The interviewer was cool.It was a campus drive where in the interview had 3 stages
1.JAM section where confidence and control of vocab played a key role for me
2.Telephonic round,where I got a call from US. In this round the only thing that matters is selection of topic.
3.HR round it was just a slight insight on persistence with company.

Interview Questions

  • Tell me any thing you want to share.
    what is your Favorite place and why?
    Is a small firm gives you more knowledge or a settled firm?   Answer Question

Other Interview Reviews for Sutherland

  1.  

    Customer Support Executive Interview

    Anonymous Employee in Chennai
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Sutherland (Chennai) in August 2017.

    Interview

    The interview took only one day. I was hired for Non-Voice(Chat process). The HR asked me to write a passage on "The boon and bane of Social media".I wrote a passage about 200 words. They announced the results within an hour. Then I had a face to face interview with a Senior HR where he tested only my communication and my stability.

    Then I waited for nearly 2 hours for the results, Then the HR who conducted the test announced the result and YESS.., I got through the interview.

    Interview Questions

    • 1)Tell me about yourself.
      2)Why did you choose BPO though you have got a good academic performance?
      3)For how months you will be staying with us?
      4)What is your expectation?
      5)Are you ready to work at night shifts?   Answer Question

  2.  

    Customer Support Executive Interview

    Anonymous Employee in Chennai
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Sutherland (Chennai) in February 2016.

    Interview

    I interviewed through on-campus drive at our institution.The interview was very easy and It took a day to finish the process.Mainly the process had a GD round and after clearing that U will have an telephonic interview dealing very basic non-technical based questions..And after clearing that round U will be notified by the HR whether u R selected or not..At most if u have good communication skill,then 100% there is a possibility that You will get hired at ease....!!!

    Interview Questions

    • Situation based question like IF u have been gifted by someone a cash award of 100million,what would be your response and how will react to it..   Answer Question
  3.  

    Customer Support Executive Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Sutherland (Hyderabad) in December 2015.

    Interview

    first ther was gd cum jam session. second round was telephonic round .third was hr round.
    in the first round they asked about college life 15 out of 30 were selected.and the second was telephonic in that they spoke in american accent in is better to prepare and watch news channels to attend this round

    Interview Questions


  4. Helpful (2)  

    Customer Support Executive Interview

    Anonymous Employee in Mumbai
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Sutherland (Mumbai) in February 2012.

    Interview

    The first round is hr round.
    Then there is a computer round in which several questions are asked about your personality and your character. The questions are quiet tricky. Also it includes vocabulary test and typing test.
    Once you complete that then comes the last Operation round which is basic knowledge about computers and your English pronunciation.

    Interview Questions

    • Define the room you are right now stating its different characteristics. Difference between a modem and router.   Answer Question

  5. Helpful (2)  

    Customer Support Executive Interview

    Anonymous Employee in Chennai
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Sutherland (Chennai) in September 2010.

    Interview

    The interview process will have 5 rounds. The first one is writing about any topic given by the employer for one and half page then they will provide a sheet to test our grammatical skills then they will ask us to type to have average of 35 words per minute. Then they will give you a situation to solve it in a mail format if it is for an amazon customer support process. After that they will ask us to have Sutherland Behaviour Assessment Test.

    Interview Questions

    • In the self behaviour assessment test some questions will be difficult to answer.   1 Answer

  6. Helpful (4)  

    Customer Support Executive Interview

    Anonymous Employee in Chennai
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 6 days. I interviewed at Sutherland (Chennai) in May 2010.

    Interview

    First round will be an self introduction; second will be Essay Writing; Third round will be Typing Test;
    Fourth round will be Aptitude; Fifty round will be Chat round and the last one is HR Interview followed by Offer Letter.

    Interview Questions

    Negotiation

    If you're a fresher, they'll determine the salary and if not you can negotiate with better hike.


  7. Helpful (1)  

    Customer Support Executive Interview

    Anonymous Employee in Kochi
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Sutherland (Kochi) in January 2010.

    Interview

    Resume submission . First round : introduction round ,Second round : Technical round Third round : Hr round

    Interview Questions

    Negotiation

    yes, i negotiated and got an increment of 15 thousand. You must convince them that you are an asset to the company and stress your previous work experience if any

  8.  

    Customer Support Executive Interview

    Anonymous Interview Candidate
    Declined Offer

    Interview

    f2f interviews, On clearing you have to give an online assessment - behavioural assessment,
    On being shortlisted. Next round interview (f2f) and a final round with the head recruiter.

    Interview Questions


  9.  

    Customer Support Executive Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Communication check, technical interview and finally HR interview.

    Interview Questions

    Negotiation

    As I was a fresher at that time I did not negotiate.


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