Seagate Technology Interview Question: The number of calls in to the... |

Interview Question

Software Engineer Interview(Student Candidate) Denver, CO (US)

The number of calls in to the internal Helpdesk are very

  high. Support technicians report that the majority of their calls seem to come from users of the QueeQueg vacation database. Many problems are reported with QueeQueg from logins, browser issues to user education. The application is written in an ancient programming language that no one knows and modification of the program is not possible as we don’t own the source code. Also, we have a long term contract with the owners of the software so replacing it is not an option.

Add Answers or Comments

To comment on this, Sign In or Sign Up.