Toyota North America Customer Service Representative Interview Questions | Glassdoor.co.in

Toyota North America Customer Service Representative Interview Questions

Interviews at Toyota North America

7 Interview Reviews

Experience

Experience
71%
29%
0%

Getting an Interview

Getting an Interview
71%
29%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Employee in Plano, TX (US)
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Toyota North America (Plano, TX (US)) in May 2017.

Interview

I applied on April 9th. I was contacted and asked to take an assessment online on April 30th. Received an email stating I had passed and they set up a phone interview for May 10th. Call lasted 55 minutes. Asked 5 questions. Told me about the job. I then was set up for an in person interview. Asked 5 questions. Interview lasted 45 minutes. Met with recruiter and one other interviewer.

Interview Questions

  • All STAR behavior questions. Why do you want to work for Toyota? Tell me about a time you had to negotiate with someone. Tell me where you see yourself 5 years from now.   Answer Question

Other Interview Reviews for Toyota North America

  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Plano, TX (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Toyota North America (Plano, TX (US)) in May 2016.

    Interview

    Very very long, and drawn out, I almost went with another position. They were all very nice. I just can not believe that it took four months before I knew if I had the position, and then I still was not 100 %.

    Interview Questions

    • STAR questions very under rated in picking top employees   1 Answer

  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Plano, TX (US)
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Toyota North America (Plano, TX (US)) in August 2017.

    Interview

    Very thorough how they conducted interviews. First received phone call from the talent acquisition personnel, then had a face-to-face interview with the customer dept head. After that, I received a phone call within the next few weeks and they were calling me about a job offer.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Chandler, AZ (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toyota North America (Chandler, AZ (US)) in March 2016.

    Interview

    Called me on phone, came in person and talked for 20 minutes. Very simple. They called me back a few days later and said that I got the job. Very standard and not difficult

    Interview Questions

    • Why do you want to work with   1 Answer

  4.  

    Customer Service Representative Interview

    Anonymous Employee in Torrance, CA (US)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2+ months. I interviewed at Toyota North America (Torrance, CA (US)) in April 2014.

    Interview

    I made sure to look at the website and got all of my information from there. Preparing for the interview was hard. I had to get all my information from online.

    Interview Questions


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Rossville, MD (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Toyota North America (Rossville, MD (US)) in July 2012.

    Interview

    During the interview we sat in the conference room and went over my resume and and i was asked a few question from there i was told i would hear from someone soon with regards to whether or not i got the job. it was very cut and dry q & a. No one at this job is genuinely personable.

    Interview Questions

    • I was asked about my past work experience and why how i could be beneficial to the company.   1 Answer

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Toyota North America.

    Interview

    I got a call to come in for the initial typing test followed by a 30 minute behavioral interview. While I did not get a job offer I really appreciated the fact that they personally called me to let me know. Usually you either don't hear from a company at all or you just get an email.

    Interview Questions

    • Nothing difficult. If you do your homework on interview questions and come up with some standard answers before your interview you should be fine   Answer Question

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