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    UnitedHealth Group Claims Processor Interview Questions

    Interviews at UnitedHealth Group

    18 Interview Reviews

    Experience

    Experience
    56%
    22%
    22%

    Getting an Interview

    Getting an Interview
    94%
    6%

    Difficulty

    2.4
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at UnitedHealth Group

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    Claims Processor Interview

    Anonymous Employee in Pittsburgh, PA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at UnitedHealth Group (Pittsburgh, PA (US)) in January 2008.

    Interview

    Hard to get an interview unless you no someone. The interview process was fairly straightforward and painless;

    Interview Questions

    • Not really anything too crazy. Pretty much what you would expect -they want to know your strengths and weaknesses.   Answer Question

    Negotiation

    Multiple people will call and talk with you. Its a fairly long process. But they aren't unreasonable.

    Other Interview Reviews for UnitedHealth Group

    1.  

      Claims Processor Interview

      Anonymous Employee in Eau Claire, WI (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 1+ week. I interviewed at UnitedHealth Group (Eau Claire, WI (US)) in October 2011.

      Interview

      2 months between "hire" and start date. Had to do a computer test (typing and 10 key) at the local tech college. Then the next week had an actual interview in a cramped little room at UHG itself. Next day was called and hired for the next new hire class...two months later. pretty annoyed with that

      Interview Questions

      • Why do you want to work in insurance?   1 Answer

    2.  

      Claims Processor Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 1+ week. I interviewed at UnitedHealth Group.

      Interview

      Very easy, a few phone calls, a face to face interview, btw my interviewer was very late. It was more like a casual conversation. They want to make sure you want to work in a non-customer environment and very boring one, meaning 2 display monitors and a PC nothing else, which is fine for the kind of job. You can use headphones sometimes depending on the activity.

      Negotiation

      none

      3. Join the UnitedHealth Group team
      See Our Latest Jobs

    3. Helpful (3)  

      Claims Processor Interview

      Anonymous Employee in New York, NY (US)
      Accepted Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 4 days. I interviewed at UnitedHealth Group (New York, NY (US)).

      Interview

      it was way to long waiting days to hear if you were going on to the next step or if you were not a good candidate for the company . way to many loop holes to go through

      Interview Questions

      • what is the worst job you have had   1 Answer

    4.  

      Claims Processor Interview

      Anonymous Employee in Jackson, MS (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3+ months. I interviewed at UnitedHealth Group (Jackson, MS (US)) in May 2015.

      Interview

      I applied for this position maybe 3 months before I was called. I had an otp interview on a Friday and advanced to F2F interview on that following Monday. I sat in the reception area for sometime before I was acknowledged.6

      Interview Questions

    5. Helpful (1)  

      Claims Processor Interview

      Anonymous Employee in Chico, CA (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Chico, CA (US)) in June 2014.

      Interview

      4 step process: 1 online screening process with over 50 questions based on psychology and personality tests. 1 in-person demonstration of Windows-based computer skills (resizing window, keys, etc.). Two interviews: First, is with the recruiter. Second with 2 senior level managers.

      Interview Questions

      • Demonstrate your capacity to utilize information and become a critical thinker.   1 Answer

    6.  

      Claims Processor Interview

      Anonymous Employee in Kingston, NY (US)
      Accepted Offer
      Negative Experience
      Difficult Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at UnitedHealth Group (Kingston, NY (US)) in February 2015.

      Interview

      It is very long and thorough. Will probably take up to a month. First online screening, then on the phone for up to an hour, possibly a video interview as well, and then finally in person with at least 2-3 people. Then the drug screening.

      Interview Questions

      • Situation where many responsibilities were expected and how you handled them?   Answer Question

    7. Helpful (1)  

      Claims Processor Interview

      Anonymous Employee in Phoenix, AZ (US)
      Accepted Offer
      Negative Experience
      Easy Interview

      Application

      I applied online. The process took 3+ months. I interviewed at UnitedHealth Group (Phoenix, AZ (US)) in January 2014.

      Interview

      The process is lengthy and took approximately ninety days to receive my offer; after which, I still needed to continue to supply additional employment history, which i assumed were previously verified.

      Interview Questions

      • How long are you able to sit in one place at workstation before you needed to take a break?   Answer Question

    8. Helpful (1)  

      Claims Processor Interview

      Anonymous Employee in Miami, FL (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Miami, FL (US)) in December 2013.

      Interview

      I applied online was immediately sent an assessment which I completed the same day. That afternoon I received a call from a recruiter to set up a phone interview. I scheduled for the next day. The phone interview went well, asking background - telling me about the position and asking basic behavioral questions. After that I was scheduled for an in person interview asking same questions over the phone and then telling me more about the position. I was extended an offer which I accepted. Process took about 2 weeks or less.

      Interview Questions

      • Tell me a time when you had to deal with an irate customer? How you dealt with making a mistake and how you overcame it?   1 Answer

      Negotiation

      I didn't negotiate although I think I could of, they pay was based on experience.

    9.  

      Claims Processor Interview

      Anonymous Employee in Phoenix, AZ (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at UnitedHealth Group (Phoenix, AZ (US)) in March 2012.

      Interview

      First step is you get called in to do testing, and then they do a phone interview. If the phone interviewer likes you then are passed to the next phase of a face to face interview and then wait to hear back.

      Interview Questions

      • Name a time you had to disagree with your manager about a process, how did you handle it?   Answer Question
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