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    UnitedHealth Group Claims Processor Interview Questions

    Interviews at UnitedHealth Group

    18 Interview Reviews

    Experience

    Experience
    56%
    22%
    22%

    Getting an Interview

    Getting an Interview
    94%
    6%

    Difficulty

    2.4
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at UnitedHealth Group

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    Claims Processor Interview

    Anonymous Interview Candidate in Austin, TX (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at UnitedHealth Group (Austin, TX (US)) in May 2019.

    Interview

    The same day that I did the assessment, I received an email requesting an interview. I accepted the time and date the recruiter provided however, the recruiter did not call me at all. I emailed to verify that we were on the same page about the time, and received no response. The next day she replied asking to reschedule, and we set another time up for an interview. The recruiter called 20 minutes late on a muffled phone and only asked question verifying what was listed on my resume. The recruiter had no respect for my time whatsoever.

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    Interview Questions

    Other Interview Reviews for UnitedHealth Group

    1.  

      Claims Processor Interview

      Anonymous Interview Candidate
      No Offer
      Neutral Experience

      Application

      I interviewed at UnitedHealth Group in October 2018.

      Interview

      Asking basic past job history questions. The first step of the interview process, was answering the questions the automated system asked as it records you. Once competitive is submitted to the recruiter and from there, it’ll be determined if you’re able to move on to the next stage.

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      Interview Questions

      • Describe your current job title. Previous employer and why you’d like to leave your current job. Years at current company Also, highest level of education.   Answer Question

    2. Helpful (1)  

      Claims Processor Interview

      Anonymous Employee in Colorado Springs, CO (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 4 days. I interviewed at UnitedHealth Group (Colorado Springs, CO (US)) in May 2018.

      Interview

      I applied online and completed an assessment. I received a call from a recruiter who gave a job description and preliminary interview. Next I received another call from another recruiter who asked more detailed questions and set me up for an interview. The interview process was very pleasant and concentrated more on my skills for the position rather than work history. Offered the job before I left the building.

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      Interview Questions

      • How comfortable are you navigating multiple programs and using multiple screens (3)?   1 Answer
      3. Join the UnitedHealth Group team
      See Our Latest Jobs

    3.  

      Claims Processor Interview

      Anonymous Employee
      Accepted Offer
      Neutral Experience
      Average Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group.

      Interview

      Quick and painless really. Except for the outsourced telephone screener they used. Everyone I talked to that got hired same time as me, did not have a good experience with the screeners.

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    4.  

      Claims Processor Interview

      Anonymous Employee in San Antonio, TX (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (San Antonio, TX (US)) in July 2016.

      Interview

      Extremely easy interview. The man conducting was simply interested in scanning over my resume and complimenting me. It honestly felt more along the lines of a meet and greet as opposed to a formal interview.

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      Interview Questions

      • Tell me about a time that you've exceeded expectations in the workplace.   Answer Question

    5. Helpful (3)  

      Claims Processor Interview

      Anonymous Employee in New York, NY (US)
      Accepted Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took 4 days. I interviewed at UnitedHealth Group (New York, NY (US)).

      Interview

      it was way to long waiting days to hear if you were going on to the next step or if you were not a good candidate for the company . way to many loop holes to go through

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      Interview Questions

      • what is the worst job you have had   1 Answer

    6.  

      Claims Processor Interview

      Anonymous Employee in Jackson, MS (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3+ months. I interviewed at UnitedHealth Group (Jackson, MS (US)) in May 2015.

      Interview

      I applied for this position maybe 3 months before I was called. I had an otp interview on a Friday and advanced to F2F interview on that following Monday. I sat in the reception area for sometime before I was acknowledged.6

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      Interview Questions

    7.  

      Claims Processor Interview

      Anonymous Employee in Kingston, NY (US)
      Accepted Offer
      Negative Experience
      Difficult Interview

      Application

      I applied online. The process took 4+ weeks. I interviewed at UnitedHealth Group (Kingston, NY (US)) in February 2015.

      Interview

      It is very long and thorough. Will probably take up to a month. First online screening, then on the phone for up to an hour, possibly a video interview as well, and then finally in person with at least 2-3 people. Then the drug screening.

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      Interview Questions

      • Situation where many responsibilities were expected and how you handled them?   Answer Question

    8.  

      Claims Processor Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 1+ week. I interviewed at UnitedHealth Group.

      Interview

      Very easy, a few phone calls, a face to face interview, btw my interviewer was very late. It was more like a casual conversation. They want to make sure you want to work in a non-customer environment and very boring one, meaning 2 display monitors and a PC nothing else, which is fine for the kind of job. You can use headphones sometimes depending on the activity.

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      Negotiation

      none

    9.  

      Claims Processor Interview

      Anonymous Employee in Raleigh, NC (US)
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 2+ months. I interviewed at UnitedHealth Group (Raleigh, NC (US)) in September 2014.

      Interview

      It was completely comfortable, the manager that interviewed me in person was very down to earth and made it a very pleasant environment. I was nervous and one normally would be, but she made sure to just make it is a easy process. One of the best interviews I ever had.

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      Interview Questions

      • What are your strengths and weaknesses   1 Answer
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