Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UnitedHealth Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: UnitedHealth Group reviews | UnitedHealth Group jobs | UnitedHealth Group salaries | UnitedHealth Group benefits
      UnitedHealth Group interviewsUnitedHealth Group Customer Service interviewsUnitedHealth Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Interview

      6 Apr 2011
      Anonymous interview candidate
      Houston, TX
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at UnitedHealth Group (Houston, TX) in Mar 2011

      Interview

      completed application online, I was emailed to take the test. After taking the test I was told to come in and take the onsite assement test. I have not heard anything else and I passed the test.

      Interview questions [1]

      Question 1

      Why do u want to work here
      Answer question
      1

      Other Customer Service interview reviews for UnitedHealth Group

      Customer Service Interview

      29 Mar 2024
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at UnitedHealth Group (Tampa, FL)

      Interview

      It was easy and calm because you was able to replay and have 3 attempts . The questions was tricky but once I put them into star method I was able to answer the questions much better. I had enough time to write my answers down and practice saying it.

      Interview questions [1]

      Question 1

      Tell me about a time you used people from your network?
      Answer question
      1

      Customer Service Interview

      25 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at UnitedHealth Group

      Interview

      Quick and standard interview questions. The first was a video interview. The second was a video call within a week apart. The complete process from applying and receiving an offer was about 12 business days.

      Interview questions [1]

      Question 1

      Tell me about a time you made a mistake.
      Answer question
      4

      Customer Service Interview

      19 Jan 2024
      Anonymous employee
      Delano, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group (Delano, CA) in Oct 2022

      Interview

      Apply, interview recorded summation, followed by video appt with a manager, followed by hiring process which includes background check and drug test. Training sheet after. I did 12 weeks of paid training.

      Interview questions [1]

      Question 1

      Tell me something about yourself?
      1 Answer